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Need Help with the Kirby

How do I hook up the parts to shampoo the carpets with the hose parts?

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Re: Need Help with the Kirby

Q. Whom can I contact with questions on my Kirby system purchase?
A. Our Consumer Relations specialists can assist you with any questions or comments you have regarding your Kirby system, its purchase or service of the unit. We are available at 1-800-494-8586, Monday through Friday, 8:00 a.m. - 5:00 p.m. EST.

Q. Whom do I contact for additional assistance with the operation of my Kirby system?
We suggest contacting your selling distributorship for assistance or our technical support group at 1-800-437-7170.

Q. How can I obtain a replacement copy of an owner's manual?
For a copy of a manual, call 1-800-437-7170 or visit your nearest authorized Kirby distributorship.

Posted on Jan 27, 2008

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I am shampooing a berber carpet with my Kirby Ultimate G and no excess water or suds accumulate in tray. Either while suds dial is on or off. Why do suds come out under tray in straight line no matte

Will work with:
  • Kirby G3 vacuum cleaner
  • Kirby G4 vacuum cleaner
  • Kirby G5 vacuum cleaner
  • Kirby Gsix vacuum cleaner
  • Kirby Ultimate G vacuum cleaner
  • Kirby Ultimate G Diamond vacuum cleaner
  • Kirby Sentria vacuum cleaner
  • Sentria II (Sentria2)
This is unused shampoo attachment. We buy new parts and assemble this shampoo attachment so you will be the first one to use it.
Set includes:
  1. Tray with shield
  2. Nozzle
  3. Brush roll
  4. Belt
  5. Container with cap
  6. Hose
  7. 12 oz. shampoo
NOTE - pictured Kirby Sentria shampooer box may not be included.
If you have never used this shampoo, we highly recommend reading our ONLINE MANUAL. This is a simple but very effective unit but you have to learn how to use it and "common sense" will not be enough! HOW TO - V I D E O S

Tank with soapy solution is attached in place of the bag. It utilizes the air coming out of the exhaust to blow soapy water on a small screen that turns it into thick foam. The foam is simply laid over the carpet (you must vacuum before you shampoo). Foam allows the spread of a small amount of water over the area so carpet is not soaked all the way through. Foam is left on the carpet for a few minutes so it has just enough time to moisten the fibers of the carpet and loosen the dirt (not too long otherwise foam may dry). Then foam maker is set to "OFF" and you slowly pull Kirby vacuum over the area where you laid the foam. The rotating brush in the shampooer nozzle rubs the moisture off carpet fibers and and throws it into the tray in front of the unit. You will not see gallons of dirty water but that is because you did not put it on the rug in the first place. Carpet should dry within 1-4 hours (depends how many times you laid the foam and what is humidity in the room). After it dries it has to be vacuumed. Solution that did not get picked up with the shampooer brush dries and shampoo additives do not let the dirt stick back to the fibers of the carpet. It is loose when it dries so in order to pick up what is left, you must vacuum again.
You can use any carpet shampoo sold in your local store but make sure that this is carpet shampoo that makes foam and pay attention how much you have to dilute it with water as various shampoo products come in different concentration. Avoid using "just anything" that makes foam. Some household chemicals (such as dishwasher fluid) will do great job but it will leave carpet unprotected so dirt will stick to it so well that you will have a filthy rug in no time. Kirby Vacuum Shampooer

GoodVac com

Feb 14, 2015 | Kirby Ultimate G Bagged Upright Vacuum

1 Answer

I am trying to assemble the shampooer part of my kirby sentria

Hi There,

Here's a link to a very helpful video that will walk you through step by step on how to attach the carpet shampoo attachment to your Kirby Sentria.

If you ever need to purchase some Kirby Carpet Shampoo, please visit the link below to our website. You may use coupon code GVC5 to save $5:
Kirby Cleaning Supplies, Including Shampoo, Stain Removers, and more.

Here's the link to the video instructions on how to convert into a carpet shampooer:
Video Instructions On How To Convert the Kirby Sentria Into a Carpet Shampooer

If you have any further questions or concerns please feel free to use the comment field to ask, I'm always happy to answer any and all follow up questions.

If this was helpful to you, please be so kind and rate my repair helpful, or leave some feedback for me, this is greatly appreciated by the Fixya Community Experts when they're able to help you solve your problems.

Thanks again,

Chris Jones

Jun 11, 2010 | Kirby Ultimate G Bagged Upright Vacuum

1 Answer

How do we convert our Kirby G5 vacuum into the shampoo part?

Hi There,

Here's a link to a very helpful video that explains step by step the exact procedure to convert your Kirby into a carpet shampooer.

If you ever need to purchase the dry foam shampoo made specifically for Kirby vacuums, we have a great selection and prices (free shipping both ways):
Kirby Carpet Shampoo's & Cleaning Products

Here's the videorepair link:

I hope this was helpful to you. If it was helpful, please be so kind and leave some feedback, thank you.

Chris J.

Apr 17, 2010 | Kirby G5 Bagged Upright Vacuum

1 Answer

I have a Kirby vacuum with the shampooing attachment. The shampoo/liquid comes out of the shampooer in a drizzle of liquid. There is no foam.

You need to check that the little round screen is in the hole where the hose attaches to the shampoo tank. My guess is that the little round screen is wedged sideways in the end of the hose. Here is a guide to help you further...


Jun 01, 2009 | Kirby Ultimate G Bagged Upright Vacuum

2 Answers

Having trouble shampooing

I found this on a website. Hope it helps others...

by Mainelyvacs in: Kirby
  • First a short explanation of how the Kirby shampoo system works: Kirby uses a “Dry Foam” type of shampoo. Basically, it spreads a shampoo foam solution on the surface of your carpet. This foam needs to stay on the surface of the carpet until it is completely dry (usually 1 to 2 hours depending on temperature and humidity) As the foam dries, it soaks up grease and dirt. You then vacuum the carpet and up comes the shampoo residue along with the absorbed dirt and grease. It does a very good job on the surface but will not extract stains from the bottom of the carpet or carpet pad. Several other brands such as Electrolux, Hoover and Koblenz make Carpet Cleaning machines that use the same system.
    So, you’ve read your manual, you’ve removed the carpet cleaning nozzle and the bag assembly from your Kirby, you’ve installed your shampoo tank and carpet shampooing nozzle tray and you start to shampoo but all you get on your carpet is a puddle of soapy water and no foam. Here’s a few things to look for:
  • Make sure you are using a Dry Foam Shampoo(preferably Kirby) and NOT an extraction shampoo, the Rug Doctor shampoo you had left over from your last rental will not work.
  • Make sure you have the correct mixture. If you are using Kirby Dry foam shampoo you simply fill the tank with water and put a tank cap full of shampoo in with the water. You can use other brands of “Dry Foam” shampoo, but the mixture ratio may be different, so read the label first.
  • Don’t reuse last year’s leftover mixture, it’s probably no good.
  • Make sure a family member didn’t pour any leftover mixture back into the empty shampoo bottle - further diluting a mixture will not produce any foam.
  • Don’t use shampoo that’s seen extreme temperatures.
  • Check the tank and make sure that the sponge filter is in place and if it is in place that it is not deteriorated. The sponge filter is located under the tank at the point where you attach the tank to the hole that you removed the bag assembly from.
  • Check the hose that runs from the tank to the nozzle. It should have a screen in the end that attaches to the tank (older models had a cloth screen with a metal retainer, models after 1989 have a 1 piece metal and plastic screen.

Apr 13, 2009 | Kirby Ultimate G Bagged Upright Vacuum

2 Answers

Carpet shampoo system


Jul 01, 2008 | Kirby G5 Bagged Upright Vacuum

1 Answer

G5 not dispensing anytyhing

You are missing the little screen that goes on the small hole in the tank where the shampooer hose attaches to the tank. Read this shampooing instruction guide for more info....

Jun 07, 2008 | Kirby Ultimate G Bagged Upright Vacuum

1 Answer

How do i put together my kirby carpet shampoo system?

Vacuum thoroughly before shampooing for maximum cleaning. Then, remove the bag and the Power Nozzle to prepare for shampooing. Turn the Carpet Shampoo System Nozzle Belt Lifter to the right of the center position (fully clockwise) until the green arrows line up. a4bbc62.jpg Slide the slots on the side of the Carpet shampoo system over the outer shoulders of the Carpet Shampoo System Tray. e14fe2e.jpg While pushing up on the Belt with your finger, turn the Belt Lifter left (counter- clockwise looking at it from the front) until the red arrows line up. (The Belt Lifter Hook will catch and stretch the belt.)
Press the bottom Toe Touch Pedal all the way down to raise the front of the Kirby.

While sliding the carpet shampoo system Nozzle/Tray Assembly toward the Kirby and over the Motor shaft, connect the hooks on the bottom rear of the nozzle to the Attaching Bar.


Push the nozzle up against the Kirby and turn the Accessory Lock to the
right (clockwise) to lock the nozzle in place. To engage the belt, turn the Belt Lifter
all the way to the right (clockwise) until the green arrows line up. Then lower the Headlight Hood


Apr 18, 2008 | Vacuums

2 Answers

Kirby Vacuum Shampoo Attachment

If your trying to shampoo your carpets but the water flow is to weak and it trickles through the spout to the carpet leaving small puddles

This problem often occurs when the foam filter is not replaced after rinsing or ends up in the shampoo hose at an angle preventing foaming. If you take the small shampoo hose of the shampoo tank the filter should be on the tank, if not, it may have come off and be in the hose. If it’s not there locate it, likely in the area where you last cleaned the shampooer or in the box, and put it back on the tank. While this should be cleaned after each use, care should be taken to replace it and not lose it.

The problem may also occur if you don’t actually add the Kirby Dry Foam Shampoo to the water or if you use some thin else.

Take care to also clean and replace the air filter after rinsing. It is located under the shampoo tank where the tank fits onto the vacuum.


Sep 07, 2007 | Vacuums

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