Question about Sony Handycam DCR-HC21 Mini DV Digital Camcorder

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LCD screen went dead

Hi I have the camera for almost 2 years and suddenly the screen went dead. Is it worth going to the repair shop? Could the problem be with the strip that connects the LCD panel to the main board on the camera?

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It`s has nothing to do with bad ccd it`s related with strip that provide connection as you`ve mentioned abouve

Posted on Apr 04, 2008

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The problem is a bad CCD inside the camera. I have 3 bad ones in my classroom. Sony was providing free service for some of their other models but failed to provide service (recall) on these models. I think it is important to contact Sony at 1-866-703-7669 and ask them why they are not providing support for this model since it has to do with a bad chip inside the camera. Sony should stand behind their consumer products and keep in mind that some people who use the consumer brands also use or recommend the professional brands to organizations like WEVA and others. If they do not support the consumer line products, will they support the more expensive industrial or professional products? Let's go Sony...fix these problems...there are too many of these cameras which have gone bad to say that it is not a CCD problem.

Posted on Jan 29, 2008

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