Question about Dell Dimension 2350 PC Desktop

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Internet connect is not working

Everytime I connect the ethernet cable my computer can not find a connection to the internet, plus the the light on the ethernet port is yellow... Do I need to replace the the ethernet card? Or could the problem be the port and thats why we can't connect to the internet..

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Re: Internet connect is not working

It could be a problem with the card or port itself, but it could also be a problem with the drivers. Check to see if the proper drivers are loaded for your network card - for example, if there was a recent network driver update download from Microsoft, uninstall it.

If this is not the case, try unistalling the drivers entirely, and then reinstall them from a fresh copy either from the original CD or downloaded from the vendors web site.

If that does not help, it could be a problem with Windows - I'm guess it's Windows XP? If something has messed up the TCP stack, Dial-A-Fix would be able to rebuild the stack for you.

If none of these help, then a physical failure is probably the problem. You could then replace the NIC (network interface card), or if onboard (that is, part of your motherboard and can not be removed), disable it in the BIOS, and add a PCI NIC card to the machine.

Posted on Jan 27, 2008

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You may be experiencing down time. Phone your Internet Service Provider and ask them to check connectvity of your line. They may reset it, this I Ideal. On your Router the DSL/Internet light should be lit, if this is not the case then resetting the line with the help of your Internet Service Provider, will work. Also make sure all the cables are pluged in, ethernet cables are well as the telephone spliter. Green light should show on ethernet ports, 1-4, which ever is pluged in.
Did it work before and now it doesn't or is this the first time connecting with this Computer/laptop, to this Router/Internet?
Please take the time to rate my expertise.

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If you have the "Windows XP" operating system then follow these instructions...If you have a second computer with an internet connection then you can search on the internet for that driver...type the make and model of your computer plus the word "ethernet driver" and after you find it you just download it into "My Documents"...after that, copy the driver onto a blank CD disc...Take the CD and put it into your notebook and it should open and extract the file ..If it doesn't open up when you load the CD, go into "My Computer" and then double click on the "CD/CDRW/DVD/DVD-RW drive...restart your computer and remove the CD from the disc drive...Now plug your DSL into your ethernet port and see if it works...if it still does not work then go into "Control Panel" and then "Network and Internet Connections" and then "Network Connections" and then "Create a New Connection" and then follow the instructions...restart your computer and see if it finds the ethernet port and receives the signal through the ethernet cord

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Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

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