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New toshiba laptop won't download mp3 in ...




By Mr B_K on Jan 27, 2008

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Your product category does not recognize my model and requires a selection so... in order to continue. I had to selct something.

I have a brand new Toshiba P205D-S7436 laptop OS= VISTA, Eithernet or Wireless same problem. Example, I download Bible programs from TTB.org On my old IBM 600e laptop I open several MP3 file downloads in parallel. (same site, it is just that with each new added download you extend the total download time for all the downloads in progress) On this laptop I get one file started and a second one started. The second one may continue to download, may not. The 1st. may or may not continue, if they both continue adding a 3rd will sureky cause the problem. Often what I get is :save as?, X time left, and the graph bar will show the progress as well as the estimated time left and the % progress of the download, I may get 20-50% of the 2nd or first one, then it will stay like that until you get a timeout notice 20 or 30 minutes later. The only way you know the download has stopped is the % and time do not change, graph bar also does not progress, but it indicates downloading is still going on. I figured out something was up when it said 1 minute 15 seconds left until cpompletion, and still said it 10 minutes later. Yes I have tried shutting off the firewall. I had Adaware, Free AV, etc... and removed all of the programs I added after I bought the computer.

Toshiba had me use the Restore Disc, prob. continues even with no other (external) programs other than what comes with the computer.
Comments:

Jan 27, 2008

- Even after using the restore disc the problem continues.
Thanks,
Brian bekenna@hotmail.com

Jan 27, 2008

- Thank you for the insights. Yes 1 at a time is no problem, Old Laptop has XP, you may be onto it with the Vista. Multiple downloads still possible on old laptop using same ISP. (COX)

I am using IE 7, May try the FIREFOX avenue. It used to when the what do yopu want to do with the file box came on, "open, save" and I clicked "save" the box would dissappear, and it took several attempts to get even one dowmload - toshiba replace the board, problem still exist Toshiba had me send it back to them and they worked on it again.tec report says, quote" Corrupt drivers/software conflicts-re-imaged Hard drive over the network, passed all WiFi test, and sent it back to me - it still will not do multiple downloads beyond 2 (if you are lucky enough to get 2 going) Toshiba has been nice; yet the problem exist.
Thanks,
Brian bekenna@hotmail.com

Best Solution

posted on Jan 27, 2008
Very Helpful)

Philster

Rank: Guru 
Rating: 87%, 153 votes
Does 1 download at a time always complete properly? And what do you use to download the MP3 files? Internet Explorer? If so, one thing we can do to try and isolate the problem is to try downloading with a different browser. Firefox is free, you might install it and try your downloads. If they then come in properly, we can then try to see if a fix for IE is available. But if the problem persists, it may be an issue with Vista, or even a problem with the machine/network connection itself.

There is one other possible issue - some ISPs (Internet Service Providers) are starting to filter for content, blocking or "delaying" packets for certain applications or file types. Comcast and one or two others have been in the news of late because of this. So, it is possible that because they are MP3 files, or if you were using say Limewire to download the files, this could be the case.
Comments:

Jan 27, 2008

- Hi Brian,

Well I'm sorry to say that any number of people I know have issues with Vista doing things that work just fine in XP. I don't advise anyone buy Vista at this point, and any machine I might sell has XP installed (or linux or other, should a client so choose).

But even if it is a problem with Vista, Firefox may well use their own method to download that does function properly. It is probably worth a try, anyway.

I know of no one, and have heard nothing about Cox filtering, and from what I'm told by technical employees there they will probably not in the near future. Cox seems to be one of the better providers - I just wish I lived in their area of service.
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