Question about Tomtom GO 910

1 Answer

Switching on I have just borrowed a tomtom, and I can't turn it on!!! help!!!

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: switching on

Hi, I have a 510 and am sure that this is the same problem I had. You need to reset the Tom Tom. You can do this by looking into the base of the unit where you would mount it for the window attachment and recharger. Just inside the edge to the left where it connects you will see a small black hole. You will need a paper clip or something like that and push it into the hole. You will feel a slight 'click' when you have got it right. This will reset the Tom Tom. This will not remove any settings/saved destinations you may have had. I have had to do this on a a few occasions and have had no problems with continued use. Hope you have success.

Posted on Jan 27, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

TomTom GO 910 won't turn on.

Two possibilities:
- if someone has used the wrong charger, and connected it to a 12V supply, the mainboard may be damaged. In that case, you need a replacement.
- the battery may be discharged. Even if the green light is on, it doesn't necessarily charge up. Try pushing it hard onto the mount for a few minutes, then see if it will turn on.

Feb 08, 2010 | Tomtom GO 910

1 Answer

My TomTom Go 910 will sometimes not turn on, sometimes hangs on the black TomTom screen and will not turn off, a hard reset will get it going again. It also keeps turning itself on when I'm driving. I...

I think it is the same dock contact problem.
the battery won't charge and can't supply enough
power for harddrive to rotate and it shutdown by itself.

Feb 02, 2010 | Tomtom GO 910

2 Answers

Computor does not reconise my tomtom go 910 satnav says formatting failed computor says usb device has failed

Power on the TT 910 and then press the Reset Button on the base of the TT. It is a tiny hole with a hidden button. use a rounded object, match end or soft pencil to puch the button. Then reconnect it to the PC and the PC will see the TT. Note that you may have to reload apps and maps depending on the state of the TT.

Nov 13, 2009 | Tomtom GO 910

2 Answers

Tomtom 730 doesn't switch on!

Hopefully all you need to do is a soft reset. To do this use a streightened paper clip and insert it into the small round hole marked reset on the bottom of your tt. Gently press the reset button in until you feel a click. Hold the reset button in for 20 seconds. Hope this does the job.

Jun 07, 2009 | Tomtom GO 910

1 Answer

Common problem with TomTom GO 910

Others have found this site helpful with the 910

Dec 12, 2008 | Tomtom GO 910

2 Answers

My tomtom go 910 will not switch on it has the green light on at the top left when plugged into a charger but nothing turns on when pressing button for 2 seconds any ideas??

In general I find these sort of problems can be fixed by the below

If the Tomtom loses battery power it might cease to function with a blank screen but will show a green light when you charge it. The trick is charge it on the mains charger for at least two hours. Then reset the device with a paper clip. If you get no reponse hold down the on button for at least 20 secs and the device will show the Tomtom logo and play a drum roll and startup normally.

Sep 03, 2008 | Tomtom GO 910

2 Answers

Tomtom go 910

I have seen the green screen problem a few times before and this was caused by corrupted data / software or an error in booting up.
If you can't turn any TomTom off then perform a reset by inserting a paper clip into the rest hole and give 1 short press of the reset button ( it's a tactile switch so you should feel it click ) then try switching the TomTom on again the normal way. ( reset buttons are normally found through a small hole underneath the TomTom ).
If the TomTom does switch on but continues as before with the loading up problem , then it's best to format and reload all files from your backup copy.
A RED CROSS indicated a loading fault / corrupted files / incomplete files / corrupted or damaged media . ( media , meaning SD card or hard-drive )

Aug 05, 2008 | Tomtom GO 910

2 Answers

Battery indictes low and turns off

I replaced the battery on my TomTom 910 and still no improvement so eventually sprayed the contacts with switch cleaner. Now, no problem. Probably didn't need to replace the battery.

If you unit is outside guarantee then this is worth trying. Might be as well to detach the battery and all other power supplies until the switch cleaner has dried.

Another possible problem is the rubber gromit which forces the contacts to make contact. You could replace this with a bit of rubber from a pencil.

Hope this helps you.


Oct 23, 2007 | Tomtom GO 910

Not finding what you are looking for?
Tomtom GO 910 Logo

Related Topics:

29 people viewed this question

Ask a Question

Usually answered in minutes!

Top Tomtom PDAs Experts


Level 3 Expert

7983 Answers


Level 3 Expert

94198 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Tomtom PDA Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides