Question about SanDisk Sansa e250 MP3 Player

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Dissapearing videos I have downloaded videos to my Sansa e250, and they have dissapeared. What do I do?

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  • strangegirl5 Jun 20, 2008

    I had some videos on my SanDisk and when I was watching one, i turned it off and only 5 minutes later i turned it on again and all my videos were gone! I tried reloading them back on but when I disconnected it from the computer there was still no videos on my Sandisk. My SanDisk is in very good shape and something like this has never happened before. What should I do?



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If you were able to transfer the videos to your device and they are no tthere...I would recommend you to get the firmware upgrade..that should solve the problem you are having..

Posted on Jan 27, 2008


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Try adding the Video when the usb mode is in "MTP". I had the same problem, but i change the type and it worked! If you don't know how to do this, just go to settings - usb mode - mtp.

Good Luck

Dec 19, 2007 | SanDisk Sansa e250 MP3 Player

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I'm not an expert, but I do have a Sansa e250, too. Sounds like you need to download a Sansa Media Converter.

Here's the link:

Once that is downloaded and installed, open it, plug your Sansa into the computer by USB cable, click "Add media". Then you should see a window that says "Add media" Select the media you want to put on your Sansa. Once the media is added, then click "Convert". After it is finished converting, it should be on your Sansa. Hope that helps!

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