Question about SanDisk Sansa e250 MP3 Player

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Dissapearing videos I have downloaded videos to my Sansa e250, and they have dissapeared. What do I do?

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Re: dissapearing videos

If you were able to transfer the videos to your device and they are no tthere...I would recommend you to get the firmware upgrade..that should solve the problem you are having..

Posted on Jan 27, 2008

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My sansa turns on but dissapears and comes back again

does this device gets detected by the computer? if yes then do a formware upgrade. this is due to firmware problem.

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hi!we have read your problem..since you said there are possibilities for viruses in your device you may format it completely first.secondly upgrade your device using the software provided in the cd which came up with your use an original antivirus software , clean up your PC, and try again..hope your problem will be tackled.have a nice day.

May 24, 2009 | SanDisk Sansa e250 MP3 Player

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Songs dissapeared!

Several things. 1. To correctly reset it, flip the lock button, then hold down the power button. 2. Format your sansa. Make sure you have all your stuff off. Then, format it. If you don't know how, e-mail me here : Then sync it back on!

Feb 08, 2009 | SanDisk Sansa e250 MP3 Player

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Can not get video to download to my sansa e250

You must download and install the Sansa Media Converter to put videos on your Sansa player. If you have lost the installation CD, you can download the software for free from Sandisk's website.

-Tha Mp3 Doctor

Dec 20, 2008 | SanDisk Sansa e250 MP3 Player

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I cant add videos to my sansa e250

download the latest version of quicktime and try again

Aug 10, 2008 | SanDisk Sansa e250 MP3 Player

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you have to download the sansa media converter here is the link:

Mar 26, 2008 | SanDisk Sansa e250 MP3 Player

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Try adding the Video when the usb mode is in "MTP". I had the same problem, but i change the type and it worked! If you don't know how to do this, just go to settings - usb mode - mtp.

Good Luck

Dec 19, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Music Videos

I'm not an expert, but I do have a Sansa e250, too. Sounds like you need to download a Sansa Media Converter.

Here's the link:

Once that is downloaded and installed, open it, plug your Sansa into the computer by USB cable, click "Add media". Then you should see a window that says "Add media" Select the media you want to put on your Sansa. Once the media is added, then click "Convert". After it is finished converting, it should be on your Sansa. Hope that helps!

Nov 15, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Videos have dissapeared, but memory still gone?

I had the same problem. I updated the firmware. I then set the unit to the MSC USB type. I then went to "My Computer" and right-clicked the drive and reformat in a fat 32. I now have all available memory back.

Jan 14, 2007 | SanDisk Sansa e250 MP3 Player

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