Question about Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive
Plug in to USB, Promp ask for software disk, Don't find one in packet?? Can i download software??
Hi, Ok well I did a little looking around and with these drives the software is already on the drive itself and loads from there on first plug in. When the prompt asks you software are you able to point it back to the deivece itself.
I will paste in a link from where I found a bit of info on them.
Let me know how you go.
Posted on Jan 27, 2008
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Posted on Jan 02, 2017
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May 19, 2012 | Western Digital WD Passport 250GB Portable...
click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems
if this fails to fix the problem
you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap
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