My Nikon coolpix L12 seems to have defective lens,I purchased end of october,used maybe 5 times,second time lens seems to be offtrack?I get lens error.This happened last time I used it,and it fixed self after powering down,now this time its locked in position,I need to send to New York for repair,I have been sent 5 places,6 calls,and now this,please refer me in right direction ASAP.I missed my sons 13th Bday with the run around,I have been told two places to send it,waited on emails that never came for service no.Now I was told all that was wrong to go here,someone send me info.to return this defective product please,It has been a month now of run around.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Over an extended period, I have seen many questions regarding Nikon Coolpix cameras such as the L810 that have problems with the retractable lens not extending or retracting. Believe it or not, these cameras are well engineered and can hold up to the riggers of industrial use if properly cared for. My department has three L810's that we purchased in 2011 that have been in use five days a week since that time with each taking an average of 150 exposures a day and they all still work. That is about 150,000 shutter actuations each. For comparison, Nikon's DSLRs higher end DX format cameras are rated at 100,000 shutter activations by Nikon while the professional cameras like the D810 is rated at 300,000. The secret to why our low end L810's have lasted so long is that we treat them with respect.
Lens jams are often the result of a dirt or dust accumulation the permeates the mechanism. ALWAYS keep the lens cap on when you are not actually taking pictures and keep your camera clean and away from dusty or damp environments. Be carful that your camera does not get bumped against any solid objects; especially when you have it swinging on a neck strap. Also, clean your lens immediately if it gets fingerprinted by following proper lens cleaning procedures. That will not prevent lens jams, but it will protect the delicate coating on your lens.
Well, seems like a camera failure to me,actually the processor inside the boards is wrong, maybe your product is a failure ones, I think it's better for you find the dealer or service center to solve this problem.
But, you can try remove the battery off from the camera, and let the camera without it for about 2 hours, then try put it on again, maybe this trick can help you!!!
Dear All, Looking at other threads this seems a standard fault for many brands. I know the dreaded 'lens error' is a recognised Nikon fault.
I had the same problem with a Nikon Coolpix L1; lens would shuttle in and out rather woriedly and then get stage fright and freeze, hiding behind a lens error tag.
The solution came from a similar site to this and listed at least ten happy punters who tried it and found it worked, so, brace yerselfs....
Put a paperback book on decent sort of a table and slam the flat base of the camera down onto it as hard as you dare. If you slam and hold firm to the book it seems to give better shock without having to belt the poor thing to hell.
Worked first time for me. Not a cure, though. You'll have to repeat it every few months perhaps.
I suppose your camera may explode during the process; I decided mine was unusable as it was and so I'd nothing to lose.
If you break your wrist change to the other hand and don't slam so hard this time!!!
Before that I found some correlation between battery type, charge and lens function but the book bash was an instant cure.
These cameras have a internal battery that holds data for the camera to keep its settings. These batteries can be replaced but the camera has to be disassimboled to change it they should be able to be changed at a local camera shop pretty cheap.
I don't know if I have the very same problem with my old nikon Coolpix E44600. I may go through the pictures I have already taken but when I try to take a new one, just as I shoot I get the message the "battery exausted" message and the camera shut down.