When I put it in, my screen/computer freezes - my mouse and key pad won't work - the directions say it will install automatically. The computer recognizes the new hardware and then freezes - help
Comments:
Jan 27, 2008
- I am at an open house now and don't have the card with me - but I will definitely try what you have described when I get home. I will let you know how it turns out and thank you very much.
This seems to be a basic hardware conflict; shut down and UNPLUG the system, then MOVE the 1394 card to a different slot on the motherboard, then reattach the AC power cord, reboot the system, and see if the problem has been solved.
If it is a Gigabyte motherboard (and some other older types) Try this:
1. (shut down) remove the card.
2. (restart) install the card FIRST.. in other words, manually install it and specify the card (any 1394 will do, the driver will be updated later)
3. Then sut down, install the card again, and restart. If you get past the MSG this time, then go to system CP/hardware and update the driver if it is not working smoothly now. Otherwise, if it is XP or Vista, and it runs your firewire device OK, don't unfix it! :)
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