Our lifestyle 48 appears to have locked up. We put a CD in and pressed store. The system appear to restart as "BOSE LIFESTYLE" appeared on the display. Now that is stuck on the display. I have turned the whole system off for over 1 hour and powered back on and it still says "BOSE LIFESTYLE" on the display. I tried just bare bones connection with only the media centre and speaker module and same thing. Is there a way to master reset? Sequence of buttons to do this? The remote does not work (the light on the media centre does not flash to say it recieved a remote signal)
Just got off phone with Bose support with this very problem during install of a VS-2 software updtae to an older LS48 system. (Bose support personnel were very helpful on phone - and walked me through procedure to solve). I presume you unplugged and replugged power supply with no resolution. In that case, unplug power supply, wait 30 seconds and while holding down the "open/close button" and the "store" button (on media center) plug the power supply back in. Continue holding until the "Bose Lifestyle" message disappears. I presume this puts the system into a diagnostic mode, as the next steps in my case were to press and hold the "erase" button while scrolling through a menu of options using the "volume up" button. I believe it was the third "volume up" press that brought me to "FLASH" on the system screen. At that point I was told to release the "erase" button and press the enter button. The system rebooted and my VS-2 install went smoothly after that.
I'd recomend calling Bose support (800-905-2138) since your lockup occured during a CD load vs a software update (just to be on the safe side) - I was talking to a live tech support person in less than 15 seconds... a pleasant surprise.
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I also have a bose Lifestyle 48, and the same problem has happen to me where the DVD player would not open,
Unplug the unit, Wait a few seconds, after plugging the power back in, immediately hit eject so that the player does not have time to spin up and try to read the disc again
hate to stae the obvious and painfull answer, but that nees to go back to the shop where if the sales guy cant get it sorted for you it could be a firmware crash and tus a warranty replacement, i know the manual is not that good in this specif area. and a non warranty reset may cost money, if warranty does not cover this specific area of adventure as it is possible they could blame the content of the media being corrupted in some way, could be ahrd one.
however you could try remoing the disk and resetting the system according to manual frist.