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MP3 Player not recognized as being connected to USB port

I have 4 USB 2 ports satisfactorily connected to a printer, a scanner, an external hard drive and an old iRiver MP3 player (powered by AA battery). My problem is when I tried to connect each of two separate new MP3 players (each with internal rechargeable battery), the battery charges up and the player believes it is connected, but my XP computer only recognizes the presence of these MP3 players, but apparently cannot find the proper driver, as I get the device listed in the device manager, but only with a yellow question mark. The "Found New Hardware" wizard can never find the driver and "cannot install this device," even when I try to remove the driver and repeat the process.

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  • hal820 Jan 27, 2008

    As I (apparently unsuccessfully) tried to explain in my original statement of the problem, my iRiver MP3 player works properly. However, when I have attempted to install other, newer, MP3 players, such as the Sansa Clip, even though I pre-installed the included software, the yellow question marks appeared in the Device Manager after going through the unsuccessful attempt to install the device with the "found new hardware" wizard. Parenthetically, when I booted up my dual boot system with Linux, the player was visible, including the contents of the player memory. When I attempted to install a Creative Zen MP3 player I could not view the contents of the player by either my Win XP or my Linux partition.

  • hal820 Jan 27, 2008

    The models of MP3 players I have attempted to install unsuccessfully are:

    Sansa Clip 2GB
    Creative Zen V Plus 2GB

  • hal820 Jan 27, 2008

    Thanks for the suggestion. Will give it a try the next time I attempt the installation of an MP3 player. I have one final question: where is the driver for these MP3 players? The driver for my iRiver player came with the installation disk, apparently, but the source of the drivers for the Sansa and Creative Zen are a mystery to me.



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If you do not have the installation disk, Open my Computer with your mp3player plugged in, then look for your mp3players brand name. open this file and simply drag files in.

If you cannot get the computer to recognize it at all, look for your a driver on google e.g: iRiver driver.

Good luck, respond with more details if you can't figure it out.

Posted on Jan 26, 2008

  • Simon Zwaan
    Simon Zwaan Jan 27, 2008

    Ok, so you need to get the Creative Zen and Sansa recognized.

    and your running Xp and Linux. And now the iRiver works, the Sansa works on Linux but the Creative Zen on neither.

    Try; unplugging all the items that use the Usb ports and are not needed, restart your computer, plug your mp3 player in, see if it gets recognized.

    thats all i got now

    good luck



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