Question about Motorola Mobility RAZR V3

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Razr sync problem

I tried to connect my razr cell phone to my laptop (vista operated) and sync it with Motorola Phone Tools software but it does not recognize the phone.

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Re: Razr sync problem


This problem is maybe Windows Vista, because when I synched my Palm, my vista did not recognise it so I guess if you use your RAZR on a Windows XP-based computer.

Hope this helped!


Posted on Jan 26, 2008

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Dont know how to connect my phone to computer so i can load pics from it? im using usb cable,mob is motorola razr pc is xp?

The should be some Sync software that you can get from motorola. You could also, take the memory chip out of the phone, and plug that nito a card reader, and transfer the music that way.

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Have a look at the below links

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On the phone select extras>connection>usb>memory card. Connect to USB on PC and phone appears as a memory card.

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uninstall it then reinstall it again and update it to the 5.0 and the usb drivers as well

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motorola phone tools is a great way of syncing your phone to comp

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i think ur software is not for vista environment. Download latest motorola phone tools for vista from motorola wesite. or try running ur current phone tools on XP environment..

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Here is the link for the USB Drivers:

Here is the link for the Motorola Phone Tools Utility:

Please give me a big thumbs up when you rate my answer. Thanks!

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Need to update your Sync software version which can be compatible with Wins Vista. Either go to or for details. Good Luck.


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Install the software before connecting the phone. After the software is totally installed, only then must you connect the phone to the pc.

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