Question about Logitech Premium Stereo Consumer Headset
I only have an onboard sound card and when i plug in the leads for the headset and mic i have to go into the sound manager and change the default setting from my speakers to the headset and then restart whatever i was listening to for it to take effect also the volume and mute control on the lead does not work,i have the volume on the pc settings turned up to full and it is still very quiet this is a new set that i got toda,i am running vista 64 bit and this is the only problem that i have encountered
p.s.(could all this be down to the fact i don't have a seperate sound card)
cheers for any advice in advance
SOURCE: Head set problem with vista
you will need to go into the sound manager in control panel and make sure that the external mic is enabled as the default use and ensure in the sound settings that the mic is not muted, this is normally done by right clicking the speaker icon in the taskbar and selecting options and see if the mic is muted or not in the properties
Posted on May 26, 2007
Try changing the Windows Default Audio devices
Posted on Apr 07, 2009
Please uninstall any logitech software version present on your OS -
Then please proceed to clean boot.
( http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=228 )
-> Unplug all the USB devices connected to the computer ( Less keyboard + mouse ) please use corded kbd+mouse if possible rather than a cordless device.
-> Go to device manager
-> Delete all the USB HOST CONTROLLER -- All of them --
-> The host controller might reinstall them itslef, let the computer handle the reinstallation
-> If the computer does not reinstall the host controllers, trigger the detection using the DM function " Scan for new hardware " ( The computer with magnifier icon )
-> Once reinstalled, clean boot
-> Reinstall the software if available and/or plug the hardware when needed.
-> Should work.
This TB delete the usb ports " memory " means if a device as been previously flagged with error, it will redetect the device without the flag, unless there is some serious issue with the hardware/OS
If after this the issue persist, then I suggest you to call Logitech support to issue a replacement, hardware failures are covered by warranty terms
US/Canada support: http://www.logitech.com/en-us/contact
European support: http://www.logitech.com/en-gb/contact
Thanks and have a nice day ! J -
Posted on Jun 09, 2010
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