Hi,
As you have tried with new Adapter, try to connect the printer directly to the wall jack and see if it is turning on.
If the unit is not turning on then perform these steps:
Follow the steps below to power cycle the all-in-one:
1. Shutdown your computer.
2. Verify that the unit is switched on. Unplug the all-in-one from
power and disconnect the connection port.
3. Wait 30 seconds.
4. Plug in the power only.
5. Repeat steps 2-4 two more times.
6. On the third time after plugging the unit into power, reconnect
the connection port from the all-in-one to your computer.
7. Restart your computer and check the functionality.
If the issue persists then Click here and perform the steps in the web link document.
45 views
Usually answered in minutes!
×