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Posted on Dec 26, 2009

I cant unlock my disabled ipod

I was using my ipod touch last night and it shut off, when i tried to turn it back on it shoewed the "pulg into itunes" symbol i pluged my ipod into my computer but it told me that itunes could not read it because my ipod is locked, how to i unlock it if i cant get into it, and i dont want to restore it... what do i do??

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  • Contributor 12 Answers
  • Posted on Dec 26, 2009
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I can help you unlock it but unfortunately you will lose all the data stored on it
1. turn it off
2. press & hold the home button wile you connect to the cable that links to your PC (itunes should open )
3. select restore (then wait wile factory settings are restored and password is removed)

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0helpful
1answer

Ipod is disabled, how do i restart it ?

The iPod Touch is a type of iPod that features a touch screen and can function as both a portable media player and as a pocket computer.

It is possible to password protect your iPod Touch so that you will have to enter a password every time you want to unlock the iPod Touch screen.

If you repeatedly enter the incorrect passcode, your iPod Touch will become disabled.
To unlock a disabled iPod Touch, you need to sync your iPod Touch device with iTunes on your computer.

Attach the iPod Touch data cable to the bottom of your iPod Touch device and attach the other end of the data cable to an available USB port on your computer.

Open iTunes on your computer and then select your iPod Touch device from the list of available devices on the left side of the iTouch window.

Click the "Restore" button.

If you have previously backed up your iPod Touch, you can choose to restore the device to the last back up or any saved backup.

If you have never backed up your iPod Touch, this process will restore your iPod Touch's factory settings.

Wait while iTunes syncs with your iPod Touch and restores the device.

iTunes will prompt you when this process is complete.

or
A hard reset restores your iPod Touch to its original factory settings.
This is useful when your iPod Touch is disabled and won't turn on or off, but all your data is erased.

Luckily, you can restore your data with iTunes after you've performed the reset.
Once you've performed the reset, your iPod is wiped clean and iTunes prompts you to restore the settings from your last sync.

Plug the iPod into your computer and wait at least 10 minutes.
This allows the battery to recharge in case it has drained.

This could fix your disabled iPod, if the problem was caused by a dead battery.
Click "OK" if your computer opens a "Connect to iTunes" alert box.

Depending on your version of iTunes, the message may indicate the iPod is in "recovery mode" and you need to restore the device.

ITunes opens and resets your iPod for you.
Unplug the iPod from your computer if you don't see the "Connect to iTunes" alert box.

Make sure the iPod is charged before you attempt the hard reset.
Press and hold both the On/Off/Wake button and the Home button on your iPod.

Keep the buttons pressed.
Wait for the Apple logo to appear, it may take 10 seconds or longer.

When you see it, release the On/Off/Wake button but keep the Home button pressed.
Release the Home button when you see a picture of a USB cable with an arrow pointing to the iTunes logo.

Plug your iPod back into the computer.
The iTunes "recovery mode" message will appear.

Click "OK" to complete the reset.
0helpful
4answers

Unlock disabled ipod touch

The only way to unlock the iPod touch is to do a full wipe/recovery in iTunes. Reboot the iPod into recovery recovery mode by plugging it into the computer, hold both power and home buttons until the iPod turns off, then keep holding the home button but let go of power until iTunes says it detected an iPod in recovery mode. Use iTunes to restore the iPod and set it up.
0helpful
1answer

9c93a00208

If you own an iPod touch, you have the option to set a password, which Apple calls a passcode, to protect your data.
Anyone who attempts to access your iPod, after unlocking it or turning it on, will require the passcode to do so.
However, if you forget your passcode or incorrectly enter it, you will eventually see an alert that your iPod touch has become disabled.
To unlock your iPod touch after forgetting the passcode, and still access your content, you must connect it to the computer with which you last synced it.

Connect your iPod touch to the computer with which you last synced the music player.
Launch iTunes if it does not automatically open.
Select your iPod touch under the devices list, and click the "Summary" tab in iTunes.
Click "Restore" and, when prompted, click the "Back Up" button to save a back up of your iPod touch in iTunes.

Click "Restore" when prompted, after the back up saves. After restoring, click "Ok."
Choose the most recent back up from the drop down list on the "Set Up Your iPod" screen.

Click the "Continue" button to restore your iPod touch.

iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212

iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
0helpful
1answer

Forgot my ipod pascode lock

If you own an iPod touch, you have the option to set a password, which Apple calls a passcode, to protect your data. Anyone who attempts to access your iPod, after unlocking it or turning it on, will require the passcode to do so. However, if you forget your passcode or incorrectly enter it, you will eventually see an alert that your iPod touch has become disabled. To unlock your iPod touch after forgetting the passcode, and still access your content, you must connect it to the computer with which you last synced it.

Connect your iPod touch to the computer with which you last synced the music player. Launch iTunes if it does not automatically open. Select your iPod touch under the devices list, and click the "Summary" tab in iTunes. Click "Restore" and, when prompted, click the "Back Up" button to save a back up of your iPod touch in iTunes. Click "Restore" when prompted, after the back up saves. After restoring, click "Ok." Choose the most recent back up from the drop down list on the "Set Up Your iPod" screen. Click the "Continue" button to restore your iPod touch.

iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212 iTunes: Restoring iOS software http://support.apple.com/kb/HT1414
3helpful
2answers

How can I unlock a disabled ipod touch?

Step 1:
The iPod Touch is a type of iPod that features a touch screen and can function as both a portable media player and as a pocket computer. It is possible to password protect your iPod Touch so that you will have to enter a password every time you want to unlock the iPod Touch screen. If you repeatedly enter the incorrect passcode, your iPod Touch will become disabled. To unlock a disabled iPod Touch, you need to sync your iPod Touch device with iTunes on your computer.

Attach the iPod Touch data cable to the bottom of your iPod Touch device and attach the other end of the data cable to an available USB port on your computer. Open iTunes on your computer and then select your iPod Touch device from the list of available devices on the left side of the iTouch window. Click the "Restore" button. If you have previously backed up your iPod Touch, you can choose to restore the device to the last back up or any saved backup. If you have never backed up your iPod Touch, this process will restore your iPod Touch's factory settings. Wait while iTunes syncs with your iPod Touch and restores the device. iTunes will prompt you when this process is complete.
1helpful
1answer

My son got ahold of my iphone last night and changed the passcode on it and now he doesnt remember what it was. and i tried turning it off but it wont even turn off i need help please! thank you! :)

Your iPod most likely has now been disabled.
Step 1: Connect your iPod to your computer with the USB cable that came with the iPod.
Step 2: Open up iTunes and scroll down on the left side of the screen
Step 3: Choose your iPod, your right screen should now change to show some general information about your iPod.
Step 4: Scroll down on the right side of the screen until you see a button labeled "Restore". Click it, and it will unlock your iPod and reset it. This will wipe everything off of your iPod, but will sync it back with whatever you have in your iTunes library.
3helpful
2answers

Why is my iPod touch disabled for 5009752 minutes

The iPod touch is disabled when the incorrect unlock code is entered too many times. The time the iPod makes you wait increases each time an incorrect unlock code is entered.

There are two ways you should be able to unlock the iPod.
First, connect the iPod to the computer it was last synced with. After iTunes recognizes the iPod, you should be able to enter your unlock code and unlock the iPod.

If the first method doesn't work or you don't remember your unlock code, then do this:
1) Turn the iPod off.
2) Hold down the Home button and connect the iPod to the computer it was last synced with.
3)Release the Home button when the iTunes image appears of the iPod's screen.
4)Wait for iTunes to recognize the iPod and then follow the onscreen directions to restore the iPod.

If neither method works, you will need to contact Apple Customer Support.
4helpful
1answer

My itouch is disabled how do i unlock it

Plug the iPod touch into the computer that it was last synced with.

Once iTunes recognizes the iPod you should be able to unlock it with your password.

If you do not remember your password or you still cannot unlock the iPod, then you should try to restore the iPod.

To restore the iPod:
1) Turn the iPod off.
2) Hold down the Home button and connect the iPod to the computer it was last synced with.
3) Continue to hold the Home button until the iTunes symbol appears on the iPod's screen. The iPod is now in recovery mode.
4) After iTunes has recognized that the iPod is in recovery mode, follow iTunes instructions and restore the iPod.

If restoring the iPod doesn't work, then you will need to call Apple customer support.
0helpful
2answers

My ipod touch is disabled, because I let my little brother mess with it and I dont know what he did to it. Anyway it has my old background on it and all the dates i had on my calender still come up on the...

plug it into your computer and through itunes on your original computer you will be able to reset it. If it is not the original computer that you are using you will be able to reset it but will probably lose the information on it. Hope this helps
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