Question about SanDisk Sansa m240 MP3 Player

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Won't turn on all the way or connect with computer

When I turn on my Sansa 240m it will only load to the point where it says the products name, model, and size. I can use it at all and I can't get it to connect to the computer either. Please help.

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Re: Won't turn on all the way or connect with computer - SanDisk Sansa m240 MP3 Player MP3 & Digital Media Players

Check and make sure its not on hold

Posted on Jan 29, 2008

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My sansa clip is frozen on the blue flower

One issue that people experience with the Sansa Fuze player is that the screen turns white when they are trying to use it. If you experience this common Sansa Fuze MP3 player repair issue, you need to reset your player. Hold down the "Play" and "Power" buttons for about 20 seconds. The player should automatically reset.
MP3 Player Freezes

Another issue is that the player freezes. You may see lights on the player, but it won't do anything. Follow the below steps to correct this issue:

1. Use the above steps to perform a hard reset.

2. Turn the player back on, and slide the "Power" button upward.

3. Use the USB cord that came with your player, and connect it to your computer. Only connect your player directly to the computer. Don't connect it to a USB hub.

4. See if your computer recognizes that a device was connected to it. Or, look in "Devices and Printers" folder, and see if the device shows up in it.

If your device doesn't reset, and the computer doesn't recognize it, contact SanDisk for additional assistance. Or, you can attempt to repair the device yourself.
Repairing Internal Components

If your Sansa Fuze player is out of warranty, you can attempt to repair internal components. This is an "enter at your own risk" solution, but you may be able to fix the issue. If it doesn't work, or if you damage another component, you will most likely need to get a new player.

1. Shut off the device.

2. If you don't have one, purchase a case opener tool. This is a tool with an extremely small head that is used specifically for opening up small devices.

3. Place the head of the tool in the seam of the device, and rise up the faceplate. Do not do this forcibly, or you'll break the ribbon cable connected to it.

4. Remove the ribbon cable from the faceplate.

5. Examine the battery cable. If this connection is loose, your Fuze player won't turn on. Plug the connection firmly into the port.

6. Check the LCD screen connection. A loose connection here means that you can't see anything on your screen. Disconnect the cable from the port, and reconnect it.

7. Reattach the cable to the faceplate, and reattach the faceplate. Turn the device back on.

These Sansa Fuze MP3 player repair suggestions may not fix all issues. If your player is still not working properly, either take it back to the place where you bought it, or contact SanDisk for additional help.



Jul 18, 2011 | SanDisk Sansa Clip MP3 Player

1 Answer

I have sansa sandisk e 260. last time, after charging it in my computer, i plug it out without having safety mode in the computer. After then i can not open my disk. when i try to turn on pressing on Menu...

1. Download the Sansa firmware.

2. Turn the player off.

3. On the top of the player is a Hold switch located.
Move it to the right so you see "Orange".

4. On the left hand side of the player is a Record button.
Press and hold the record button while connecting the player to the computer.
Continue holding the Record button until you see a new icon under "My Computer": named "16MB FORMAT".
Once you see that icon release the Record button.

5. Drag and drop the download firmware files to your player (16MB FORMAT).

6. Disconnect the player from USB cable.
Several things will be displayed.
When you see Key Lock, System Shutdown, move the Hold switch on the top back to the left.

Otherwise download the Sansa Updater and start follow the points 2-4 and start the Sansa Updater.
After updating the firmware follow point 6.

Jun 08, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sandisk 240m mp3 not playing

the radio and mp3 uses one audio amplifier, check if you have loaded your music with mp3 songs, if not load with mp3 songs. if songs used to play and just stopped playing, then follow these steps,

i does your display show song playing, if it does then your set is fault, and if it doent and display unsuppoted, load with mp3 songs.

ii if it was playing and just stopped, than take it to a tech, who can open it and check the change-over switch, or selector of that set.

iii the problem is to very big.

Mar 30, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

Can not down load voice recording to computer: Sansa 280.

You can try few simple steps like changing the USB ports, turning off & turning on the mp3 player and then reconnecting it, and then changing the USB mode on device: Menu --> Settings --> USB mode: MSC or MTP
If these don't work, try the steps here: Sansa e250 Not Detected in PC 

Feb 01, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

When I turn on my Sansa 240m it will only load to the point where it says the products name, model, and size. I can use it at all and I can't get it to connect to the computer

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Dec 04, 2008 | SanDisk Sansa m240 MP3 Player

4 Answers

Computer doesn't recognize MP3 player -

Make sure you are using a data transfer cable, and not just a "Charge Only Cable"... There is a difference, and they may look similar and both connect via USB so it can be tricky.

Apr 06, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa View 8Gig

You will need to have your Sansa connected to do the conversion - the manual is in error on this point, unless you have outside software like Media Monkey.

Mar 31, 2008 | SanDisk Sansa e250 MP3 Player

3 Answers

Won't turn on all the way or connect with computer

this is so ridicious i have the same exact problem i really want my mp3 player back!!!!!!!!!!

Feb 03, 2008 | SanDisk Sansa m240 MP3 Player

4 Answers

Sansa won't charge or load.

Plug it into the computer (the cord you would use to charge it and transfer files), and hold down the power button for at least 15 seconds. The Sansa should then begin to turn on and start charging. :)

Aug 07, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Its not plug and playing Sandisk 240m 1g

Hi blackmajik, I just got a Sandisk m250. Windows wouldn't recognize it either until I updated my Windows Media Player to version 11. Now XP sees it just fine and the MP3 player syncs with WMP and accepts and plays music!

Jun 07, 2007 | SanDisk Sansa m240 MP3 Player

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