Question about Whirlpool Gold 24 in. Built-In Dishwasher Dishwasher

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Whirlpool Gold dishwasher

Model #GU98OSCGQ2 The keypad is dead. Power is going to the keypad, but no LEDs come on and no buttons work. Door switches check good, fuse checks good. Replaced with a new control board, but that did not fix the problem.

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  • chrissey Feb 28, 2008

    Im having the exact same problem!! please let me know if you find a solution!



  • jh4uk May 31, 2008

    Yes.... i found the problem. It was a short common wire the at the door switch. Was losing voltage

  • jlbrock7 Aug 07, 2008

    I have a Whirlpool dishwasher model number du915pwpb2 serial number ft1212171 power is going to the unit but no lights will come on and the bottom is filled with water, will not drain.

  • Anonymous Apr 09, 2009

    I have a whirlpool GOLD and the same thing happened to me... There is water on the bottom, not much, but some and the lights wont come on on the keypad... we checked the fuse, the power cord, we can't find anything wrong with it... I don't want to call a repair man if I don't have to, any suggestions?

  • Anonymous Apr 09, 2009

    I went to turn the dishwasher on and NOTHING, the lights weren't working, water sitting on the bottom, NOT much, but it's there, it looks like it stopped in mid cycle I guess.



    We checked the fuses, breakers, power cord, etc... NOTHING ...



    I can call a repairman, but I would really rather not if my husband and I can fix it ourselves.



    Any suggestions? Thanks

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  • Whirlpool Master
  • 2,651 Answers

Did you check the thermal fuse in the console part #675813? its mounted on the control board white fuse w/ 2 wire leads

Posted on Feb 22, 2008

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Posted on Jan 02, 2017

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From the tech sheet:

CHECKING KEYPAD
OPERATION
A rapidly blinking LED over
one of the keys of the keypad
(or sometimes a "dead"
keypad/console) indicates one
or more key switch lines are
stuck or shorted on either the
control or the keypad. To
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1. Unplug dishwasher or disconnect
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2. Open the dishwasher door.
3. Open console and disconnect the
keypad ribbon connection from
the control (at P1). Make sure all
other connections are made.
4. Put console back together. Do not
close the dishwasher door.
5. Plug in dishwasher or reconnect
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6. Wait 5 seconds.
7. Close dishwasher door.
8. Monitor the control's response:
? If the control is OK (no longer
sees shorts with the keypad
unplugged), it will respond by
turning on a Drain Motor for
2 minutes. Check and/or
replace the keypad if the
control responds OK.
? If the control is not OK (still
sees shorts with the keypad
unplugged), then the drain
motor will NOT respond and
will remain off. If no response,
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Whirlpool quiet partners II normal light flashing


CHECKING KEYPAD OPERATION
A rapidly blinking LED over one of the keys of the keypad (or sometimes a "dead" keypad/console)
To determine if the control or keypad is faulty, do the following test:
1. Unplug dishwasher or disconnect power.
2. Open the dishwasher door.
3. Open console and disconnect the keypad ribbon connection from the control (at P1).
Make sure all other connections are made.
4. Put console back together. Do not close the dishwasher door.
5. Plug in dishwasher or reconnect power.
6. Wait 5 seconds.
7. Close dishwasher door.
8. Monitor the control's response:
If the control is OK (no longer sees shorts with the keypad unplugged),
it will respond by turning on a Drain Motor for 2 minutes.
Check and/or replace the keypad if the control responds OK.
If the control is not OK (still sees shorts with the keypad unplugged),
then the drain motor will NOT respond and will remain off.
If no response, replace the control.

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Hello, Thank You for using FixYa. I will be helping you today.The relay on the control board is fused closed. Control needs to be replaced.
Thank You and please rate my answer if it was helpful..

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Hello & Welcome to FixYa

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I could hear the diagnostic cycle start, so the problem is a bad keypad. Will order a new one tomorrow and let you know if it works.

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