Question about Creative Labs Zen V MP3 Player

1 Answer

My zen v mp3 is frozen, everytime I let the battery drain so that i am able to recharge it, it either doesn't work or i have to get a body pin and press the reset button. When i do this my zen only shows the zen v plus screen and it has been like this for days. Please help me, I am dying without my music. Contact me at Thank you.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 4,402 Answers
Re: My zen v mp3 is frozen, everytime I let the battery...

"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +

Posted on Jan 28, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Creative zen frozen

If you haven't fixed it yet try powering it on and leave it on until the battery is drained out, then fully charge and see if it works.

May 02, 2013 | MP3 & Digital Media Players

2 Answers


There is a small pin hole reset button, you will need a small pin to push the button on the inside, hold the button for about 20 seconds.

Dec 29, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer


ALLOW the unit to run down(battery).fully recharge.this should "reset" the unit.If not the unit may require battery replacement.for more info visit the factory site anything related to your zen.RICHARDM69

Nov 27, 2008 | Creative Labs Zen Neeon MP3 Player

3 Answers

Zen is dead

Sounds like a battery problem - either the battery is totally dead or just needs recharging - note that when the battery totally loses its charge, I believe it is sometimes not possible to recharge it using the usb port and software method (NOTE you MUST have the software installed and running for it to charge this way).. you may have to charge it using the connector to the power adapter.

Sep 21, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer


You'll need to trouble-shoot your Zen. For detailed instructions on how to troubleshoot your Zen, click here. You may also need to replace your Zen's motherboard.

Aug 16, 2008 | Creative Labs Zen Touch MP3 Player

5 Answers

My Creative Zen Frozen in Docked Screen


The following worked for me. Go to the Creative Zen Support warranty info page of their site:

I ran the recovery tool with my zen connected to the computer and it changed from being in a docked state to updating firmware, after it had done this it worked fine again.

Aug 02, 2008 | Creative Labs Zen Digital Media Player

3 Answers

ZEN MP3 ( frozen)

If it has frozen Chances are it'll do it again so i suggest you take out your warranty and exchange it

Jan 15, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Freezes everytime I turn it on

Zen Vision:M Not Responding SOLUTION! to No Charge, Device Not Connected or Recognize

Dec 20, 2007 | Creative Labs ZEN Vision:M Digital Media...

5 Answers

Zen Neeon frozen completely

Leave it alone for a while, then try reinstalling the Zen Program, then plug it in, then rest it, then try to switch it on. It worked for me

Jul 27, 2007 | Creative Labs Zen Neeon MP3 Player

2 Answers

Frozen, any help would appreciated

On the bottom left side there is a pin hole. Get a paper clip straighten the end and stick it in the hole. This is the reset button.

Feb 13, 2007 | Creative Labs Zen Touch MP3 Player

Not finding what you are looking for?
Creative Labs Zen V MP3 Player Logo

Related Topics:

64 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs MP3 & Digital Media Players Experts

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers


Level 3 Expert

1061 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Creative Labs MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides