Phones went dead last night. DSL still works OK. Have unplugged everything, swapped out phones, cords, splitters, etc., without success. No outside jack, but I jerry-rigged (alligator clips) link to spot where phone line enters house: No dial tone. Am running out of ideas. Could it be a short inside the house, or should I contact AT&T?
A short inside the house should also disable the DSL service, but you can rule out this possibility by disconnecting the inside wiring from the outside wiring at the entrance box. If you still can't get a dial tone when you clip onto the incoming wires, then you need to contact your local phone company to have them find the problem and restore your phone service. Good luck...and I hope this is helpfull!!
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my phone went dead last night went i was in bed and when ive woke up this mornin ive put it on charge and the screen was white and said app error 523 reset so i reset it and it says uncaught exception:11 >11 and then went i press ok it just goes straight back to app error 523 .... and i need my phone :( how can i fix it without sending it off and paying for it?
Based on your problem I assume that you have DSL. When you get hooked up for DSL they send filters that you are supposed to put between EVERY phone and the jack. (Don't forget phone lines for satellite and alarm systems).
If your dsl drops every time the phone rings, there are usually 2 things that cause this.
1) A bad filter in your house. If a filter is bad or missing it can cause
the dsl to drop either when the phone rings or if someone picks up the
phone with the bad filter.
2) The other reason could be on your ISP's side. It's called a POTS splitter. You have one of these if you
have BOTH phone and DSL. It's what sort of combines the 2 together.
There are a number of problems that can occur with a bad pots splitter.
i.e. DSL works - phone totally dead, Phone works-dsl - totally dead,
I suggest that you hook up the dsl modem by
itself. DISCONNECT ALL PHONES IN THE HOUSE. Do NOT have anything
connected at all except the dsl modem. No filters, phones, directv,
digital cable, or anything else in a phone jack. Then when you are up
and surfing, take your cell phone and call your house. Technically it
should just ring and ring. Unless you have voice mail in which case it
will go to voice mail after so many rings. Anyway, see if when the line
is ringing in your cell phone if it is dropping you off. If it DOESN'T,
then it's probably one of the filters, jacks, or wiring. If it still
disconnects, it's probably the POTS splitter with your ISP.
Good luck and if this helped please help me out and leave feedback!
unplug everthing from all jacks in the house. call your # a couple of times. if the line rings, plug everything in 1 at a time, but call again after each hook up. if the line goes dead or is busy, that phone you just plugged in is the problem. [ a short in the phone, computer, answer machine, or any piece of equipment plugged into the phone line.] if the line is busy when everything is unplugged, call your phone company. there maybe a problem with your inside wire.there also maybe a box [called a nid] inside your basment/garage or on the side of your house, where you can plug your phone directly in, bypassing all the jacks in your house
hope this helps.
is your computer hooked up dsl or dial up? unplug all the phones and computer from the phone jacks.plug a corded phone into the jack and check for dial. if you don't have dial tone, call your phone company. if you do have dial tone, plug everything in one at a time and see if the phone line goes dead.if it does, the last thing you plugged in is the problem.