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Phones Dead but DSL OK

Phones went dead last night. DSL still works OK. Have unplugged everything, swapped out phones, cords, splitters, etc., without success. No outside jack, but I jerry-rigged (alligator clips) link to spot where phone line enters house: No dial tone. Am running out of ideas. Could it be a short inside the house, or should I contact AT&T?

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  • Laurie53 Jan 26, 2008

    Disconnected all inside wiring as you suggested, clipped jack onto the incoming wires - and still got dead air. AT&T scheduled to arrive sometime tomorrow. Thanks for your help!

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1 Answer

A short inside the house should also disable the DSL service, but you can rule out this possibility by disconnecting the inside wiring from the outside wiring at the entrance box. If you still can't get a dial tone when you clip onto the incoming wires, then you need to contact your local phone company to have them find the problem and restore your phone service.
Good luck...and I hope this is helpfull!!

Posted on Jan 26, 2008

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