Question about Apple iPod nano 3rd Generation

6 Answers

Ipod nano 8GB 3rd generation FROZEN!

I turned my ipod onto nike +ipod to see what it was
then it just froze when I pressed regular.
Now its frozen on the main screen and won't shut off or respond to anything I press.
Because of this it also will not charge or show up on my itunes when I plug it in.
Help!

Posted by on

  • 83 more comments 
  • bargfeld Jan 27, 2008

    Has this happened to you before?

    It worked immediately, you rock!

  • mas14141 Feb 14, 2008

    i was watchin a video with the ipod on hold and the battery ran outand now it wont connect to the computer or charge it up

  • ivanbraun Feb 19, 2008

    I just have the exact same issue - i was out running today wearing the ipod and Nike+ - i just tried to dock in the pod and noticed that its frozen - completly frozen.



    Tried all of the hold/unhold - press menu+play/pause and so on - nothing helps.



    Distance is highlighted in the display *:(

  • Anonymous Feb 21, 2008

    ipod has cpmpletely frozen , it wont switch off or infact it wont do any thing ; it has froze on the menu and now the main computer is not agknowleging my ipod what can i do

  • Anonymous Feb 23, 2008

    my ipod is frozen wont do anything

  • Anonymous Feb 23, 2008

    The same thing happened to me on the plane. To fix it there is a switch under the ipod nano where the head jack is but go to the far left and you should see a switch. flip the switch to the right and leave it there for two seconds and switch it back to the left and it should work.

  • Robertdube Feb 24, 2008

    It frosen. I did'n eject before disconnect. I can't close my ipod.

  • Rajpal Behniwal Mar 05, 2008

    i have tried to turn it off

    tried to put it on charge but wont charge

    tried plugging it in to my computer but wont respond

  • Rajpal Behniwal Mar 05, 2008

    wont work just froze

    i have tried everything

    nothing has so far worked

  • jerseyboy99 Mar 09, 2008

    my 8gb ipod nano is frozen and won't do anything at all

  • Anonymous Mar 09, 2008

    Just Frozen - can't get it to play or change screens or

    sync with my computer

  • djchavarin Mar 19, 2008

    I have a nano and it froze on me and nothing recognizes it not even iTunes or my computers. I went on apple for support and nothing is happening, what can it be?

  • Anonymous Mar 20, 2008

    well it froze as the comments says above the same thing but its stuck on a song not that you can hear it but its not doing anything even when i plug it in

  • LKAM Apr 08, 2008

    turn off and charge

  • thsisdum Apr 08, 2008

    I was searching through my song list and my ipod froze and now will not go off main screen or shut off

  • Matthew
    Matthew Apr 14, 2008

    My Ipod nano 8gb is frozen on the iQuiz Screen When i tryed to shut it off!!!

  • TONY km Apr 19, 2008

    MY NANO IPOD WAS LOCKED WHEN I HAVE PUT THE CABLE TO CHARGE IT , BUT THEN THE IPOD HASE JUST TURN ON BUT IT WAS FROZEN AND I CAN NOT TURNI IT ON I HAVE TRYED TO PUSH SOME OF THE BUTTONS AND I DID UNLUCKED BUT IT STILL FROZEN

    HELPPPPPPPPPPPPPPPPPP

  • Anonymous Apr 20, 2008

    i turned on my ipod and it just froze!!

  • Anonymous Apr 21, 2008

    i turned it on and the apple logo shows up but nothing else responds

  • Anonymous Apr 22, 2008

    I turned my ipod onto nike +ipod to see what it was

    then it just froze when I pressed regular.

    Now its frozen on the main screen and won't shut off or respond to anything I press.

    Because of this it also will not charge or show up on my itunes when I plug it in.

    Help!

  • caballo22 Apr 30, 2008

    I downloaded songs and then it disconnected for me and now the apple logo screen just goes on then off and repeats. I've tried resetting and it does the same thing

  • sukisuki May 07, 2008

    my ipod is frozen. The screen is showing a song but it does not respond. It doesnt register on my itunes either.

  • dinba dinba May 07, 2008

    i have the same problem and need help to get it unfrozen.

    can you please help me?

  • Anonymous May 08, 2008

    my ipod froze near the end of a song and wont respond to anything plz help me fix it

  • Anonymous May 10, 2008


    • My ipod went frozen when I had went to games. And all it says is Error this game connot be launched,this may be the result of a full ipod. And any button I press doesn't want to turn off,or go back to menu.

  • goodcookie May 11, 2008

    my ipod was on hold and i forgot it was on hold . i went to charge my ipod while it was on hold. it wouldnt show up on itunes. then i unplugged it and let it out of hold nut it didnt work . the screen was frozen and the screen said it was on hold even though it wasnt

  • scottysa May 31, 2008

    have just got a nano 8gb. put songs on it and then left it to charge. when i came back to it there was a message on the computer screen saying devise not disconnected properly. ipod was then frozen and know will not connect to itunes. any advise 


  • Anonymous Jun 02, 2008

    Hi when i turned my ipod on its screen went white and i can't do anything help!!

  • Anonymous Jun 02, 2008

    Worked for me too. But why does it happen Apple? or should i say CRAPPLE!

  • lizpowers Jun 06, 2008

    i turned my ipod on to listen to some music, but i noticed it had a low battery so i was getting ready to charge it. i normally turn it off to charge it, but it was frozen and wont turn off or anything. i don't know what to do. i just got it in april.

  • Rubberbandit Jun 10, 2008

    Playing a game on Nano 8GB and it froze. Can't turn it off, doesn't show up on iTunes, no response just frozen on the game screen.

  • ipodwalla Jun 10, 2008

    I connected i pod to laptop for charging but while opengn itunes to eject it , it didn't work and then the screen reamins on connected mode.........

  • foxlika Jun 11, 2008

    My iPod nano got frozen when I tried to open a song to play, and no key is working, to reset it, no response to anything. When I plug it to the iTunes, I can not even see it there as well. Please anybody had this problem before, help???? SOS

  • Jake_OZ Jun 12, 2008

    hey i was running home today with my iPod and some coins in my pocket, when all of a sudden the music stopped playing and static came through the earphones. i had the iPod in hold mode, and when i exitted it, nothing happened. i have tried exitting hold mode and turning off the iPod, but nothing seems to work. the screen it was on, it is now frozen on. im currently waiting for the battery to die, so i can restart it there. please help

  • lalaland1990 Jun 15, 2008

    when i was charging my i-pod nano 3rd generation i woke up and it was blank i followed the apple support instructions but it did not help me at all now my i-pod doesnt even turn on charge or show up on i-tunes help

  • Anonymous Jul 01, 2008

    the screen is blank and i cant turn it off it also dosen't resopnd when i plug it in to the computer

  • Anonymous Jul 01, 2008

    my ipod just froze in the middle of a song and the buttons wouldn't work or anything. toggling the hold button like apple said did nothing.

  • ramyamoudgha Jul 01, 2008

    my ipod has been hung for 4 days now,it does not turn on at al

  • helpplz_101 Jul 04, 2008

    I plugged in my iPod to the computer to charge, but I think I might have plugged in the wrong charger. You see, I have one for the wall outlet and one for downloading music and charging on the computer. Then when I exited out of iTunes and took out the charger, I took off the hold on my iPod and it stayed locked. It won't respond to anything I press or try to scroll to. It just literally froze!!

  • shobe Jul 10, 2008

    I encountered the same problem with my 4g ipod nano. I was trying to recharge it when the screen displayed main menu and got frozen. Then charging was not working and wont shutt off or not responding to any key pressed.



    help!

  • abovetherest Jul 15, 2008

    my ipod nano 8GB is on the "songs" list and it is frozen it has been like this for 3 hours now how do i fix it ?

  • Amanda m Jul 15, 2008

    I plugged my ipod in to my computer so that i could charge it.

    and the screen turned on to the last song i was listening and said it was locked and wont unlock. it is frozen to the time that i plugged it in at.

    what do i do.

  • sexy ella Jul 16, 2008

    everytime i am finished with my ipod i normally pause it turn it off then lock it but now my ipod stopped working, its frozen, any button i press it does not work, plz help me

  • ipodfan Jul 17, 2008

    My ipod is frozen on a song. I press all the buttons but nothing works. and it will not show up on my computer i tunes. It has the pause sign up on the top( the battery is charged) And the Volume bar is also frozen. PLEASE HELP !

  • Anonymous Jul 19, 2008

    I was listening to music and i presed menu to choose another song and it just froze! Please HELP!!!!!!!!!!!!!!!

  • markcginak Jul 25, 2008

    Ipod nano is frozen. Won't shut off. Keeps showing song being played. Won't appear in itunes. ?

  • Anonymous Jul 31, 2008

    ipod freezes and makes a buzzing noise. Cannot turn off.

  • look_4_marc Aug 01, 2008

    similar to alot of the previous posts, my ipod nano third generation has hanged. while it was playing a song. iTunes can't detect nor can i dturn off the ipod. help is appreciated.

  • Anonymous Aug 01, 2008

    APPLE IPODS SUCKKK SOOOOOOO BAD

  • Anonymous Aug 01, 2008

    iplugged it in while it was on hold how do u fix it

  • Anonymous Aug 02, 2008

    my ipod is frozen on the main screen and wont do anything i command. It wont play music when i plug it in and it wont turn on and off. i need help i just got it.



    PLEASE HELP

  • mungu Aug 02, 2008

    my ipod nano is frozen on the main menu and won't respond to anything i say. It will not turn off and won't paly any music.i need help.





    anonymous...

  • Anonymous Aug 09, 2008

    my ipod nano is frozen on the connected screen and the padlock is on the screen but it is not on hold

  • jess1996 Aug 10, 2008

    my iPod nano 3rd generation stopped working. the screen was stuck on a song but it was not playing and the volume wheel speakers were not clicking.



    the hold button wasnt on and when i put in my charger nothing happened.



    is there anyway to reset it?

  • iansgeorge25 Aug 12, 2008

    my ipod froze on where on the screen it says connected eject before disconnecting

  • vanvoon Aug 20, 2008

    My ipod nano 3rd gen FROZEN!!! I pluged it to add some files, but it didn't open in the itunes.. then it frozed on the main screen and I can't shut it down or do anything else.. Help me pleaseeee!!!!

  • Anonymous Aug 23, 2008

    Ipod is frozen, will not respond

  • ephvon3 Aug 28, 2008

    frozen, won't do anything--tried all i could think of

  • melissima200 Aug 28, 2008

    I just got my nano iPod 8Gb yesterday, today I was going to add some more music, turned it on, connected to my pc and it just froze. There's nothing I can do to turn it off, nor to listen any music or view any files. Damned!
    I tried to no avail to follow the instructions given by Apple, but those are for 1st and 2nd gen iPod only.



  • sm51421 Aug 29, 2008

    i have an ipod 3rd generation nano, and it is frozen on the main screen. it wont let me turn it off or anything. the time wont change, the battery stays the same, and it wont even do anything if i press the hold button. it just stays frozen.



    PLEASE HELP!!!!!

  • Anonymous Sep 01, 2008

    My ipod is stuck on a song and it wont play or respond when i touch any buttons or plug it into itunes. Its an ipod nano 4GB 2nd generation. How do I unfreeze it?

  • Anonymous Sep 01, 2008

    My daughter went to play my IPod and it just all of a sudden froze up. It is stuck on the screen where I can see a list of songs but ONLY the first six since it is frozen. HELP!

  • jburke10 Sep 09, 2008

    My screen is frozen and will not even turn off nore with it be recognizedby my computer. Please help!!

  • aszx Sep 10, 2008

    i dont no what generation it is but i have an ipod nano and i was listening to a song and i pluged it in to my computer and now it will no turn off with the middle and menu buttens will not go anything the hold i not on what should i do please help ....

  • jc070 Sep 11, 2008

    it's frozen on the apple? but still plays music? but wont let me see anything but the apple,everytime i try to restart it it goes back to the same screen.

  • Anonymous Sep 18, 2008

    it froze when i tried to change the station for the fm transmitter

  • Anonymous Dec 21, 2008

    ipod nano froze after exiting a video

  • johncwilson Dec 23, 2008

    Screen frozen unable to do anything wont switch off no response at all

  • Anonymous Dec 25, 2008

    Well i was going to do something then i paused it and it won't go off pause.

  • Anonymous Dec 25, 2008

    fix it

  • the cow man Dec 26, 2008

    i plugged my brand new nano bout 1 day old into my computer and it froze up and i cant figure out how to get it unfroozen it wont charge or anything.oh and ps mine is black.

  • Anonymous Jan 05, 2009

    My 8GB ipod keeps playing the same song over and over. It won't move on or change songs. HELP!

  • trustyruss Jan 13, 2009

    EXACTLY THE SAME , STUCK ON COVER FLOW, NOTHING HAPPENS , I TUNES DOES NOT RECOGNISE IT WHEN PLUGGED IN.........

  • Anonymous Feb 03, 2009

    help

  • Anonymous Feb 11, 2009

    I was charging it and it froze....i can see the screen it says connected eject before disconnecting ....but its frozen and wont do aything ...please help..................

  • tabitha_smit Feb 20, 2009

    I also have that problem but not exactly that way and i was wondering can you tell me what i could do to fix my ipod nano 8 GB

  • Anonymous Mar 14, 2009

    man! jmorgan123!!! thank you sooo much!!! my Valerie is back from the dead!!!

  • Anonymous Mar 17, 2009

    i plugged my ipod into the computer onto itunes and unlocked it , but it says that it is still locked and no matter what i do it will not unlock. Please, please HELP!!!

  • hjrthemom Mar 17, 2009

    My ipod nano 3rd generation is frozen! It wont do anything it is stuck on the playing screen. I have tried to hold the center button down for 25 minutes it does nothing for it. I tried charging it, itunes doesn't see it and it wont charge. Now what, I have had it for a week! Any help would be great!



  • PHRESHCHICK1 Mar 27, 2009

    I HAD MY IPOD ON HOLD AND I TOOK IT OUT OF MY BACK POCKET AND IT WAS FROZEN WHAT SHOULD I DO?

  • Anonymous Apr 06, 2009

    My Ipod has a apple on the main screen and I can't do anything how can i fix it?

  • Honeycombs Apr 12, 2009

    Ipod is frozen where i was listening to a song charging it seems like it doesn't affect it what should i do?

  • josephrayan Apr 23, 2009

    my brother was messing with my i pod third genertaion and got it onlock and i dont remember the code.what do i do to unlock and change mycode?

  • Anonymous Apr 24, 2009

    Weird...My Ipod nano was fine a couple of seconds ago.But when i was charging the ipod, i suddenly froze on the menu screen

  • Anonymous Mar 30, 2014

    its a 3rd generation

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6 Answers

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  • Master
  • 317 Answers

First make sure your hold switch isn't on. It's on the top or bottom and slides back and forth. It needs to be switched to the left. Once it is to the left, here's how you reset:

You can reset your ipod by holding down the menu and select (round button in the center) buttons down for at least 10 seconds. You'll see an apple logo flash, that's when you stop pressing the buttons. It will shut off, then back on.

Posted on Jan 26, 2008

  • 2 more comments 
  • Peter Burns Jan 27, 2008

    I used to work for apple tech support!

    Glad I could help.

  • Jenny Thomas
    Jenny Thomas Dec 11, 2010

    Thank you Thank you!!! Menu/Select hold-down procedure works. iPod no longer frozen and is now charging (it was dead and frozen before). Again - thanks!

  • pretty-madee May 18, 2011

    Excuse me but if you could help me to :) That would be nice....
    I Was playing a song and then i plugged my iPod nano 3rd g into iTunes...
    it wouldn't show up in iTunes and then i looked at the iPod and it was frozen. it doesn't respond to anything i press and it's stuck on that song with the same screen and i cant fix it...
    Please Help!

  • harry43
    harry43 Aug 04, 2012

    Thank you! Very helpful!

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My brother was messing with my i pod third genertaion and got it on lock and i dont remember the code.what do i do to unlock and change my code?

Posted on Jan 16, 2009

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Ok. my name is madison and i have a ipod nano 3rd generation and one day it decided it wasnt gonna turn on and i plugge dit into its charger and nothing happened and i plugged it into the computer and nothing happened and the itunes didnt even show up that the ipod was even plugged in.

Posted on Nov 06, 2009

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My ipod is stuck on hold.....like if i shift it from it it wont do anything? what do i do about that?

Posted on Dec 14, 2009

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" My Ipod has a apple on the main screen and I can't do anything how can i fix it? "

me too. ipod nano 8 gb generation


Posted on Jul 19, 2010

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Want to sign out from the mail.if somebody uses they cannot enter my email

Posted on Nov 21, 2010

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mneilsen2084
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SOURCE: ipod nano 8GB 3rd generation FROZEN!

Try resetting the ipod while its connected to the computer by holding both the menu and center button at the same time for 6-10 seconds until you see an apple appear on the screen. You may need to repeat the reset. If this fails your looking at a hardware issue most likely. Good Luck.

Posted on Apr 19, 2009

Bubbabear64
  • 2794 Answers

SOURCE: ipod nano 8GB 3rd generation FROZEN!

Don't respond to them. It isn't legitimate. There selling something and I wish they would cancel his account.

It could be the battery. Do you have an Apple store nearby. You might want to have him look at it. They will do that for no charge.

Best Buy can look at them as well if you don't want to go back to Apple.

Posted on Jun 21, 2008

elias_sgr
  • 163 Answers

SOURCE: ipod nano 8GB 3rd generation FROZEN!

hi,

Firstly, don't worry about your ipod, i had the exact same problem with mine and with 3 of my friends here in athens!

Just leave it frozen untill it drains out of battery,
then try plugging it on your pc and leave it plugged for a while,
after doing that try to open it.

NOTE: my ipod opened after this step and worked properly.

If the ipod still don't works you can do the same as my sister did.
Take the ipod to your sales man and get a software update or replace it (if you are still in guarantee period)

Hope i helped,
Looking forward to hearing from you for further assistance!

Posted on Aug 07, 2008

  • 2 Answers

SOURCE: ipod nano 8GB 3rd generation FROZEN!

You need to reset your ipod. Flip the hold switch on then off, then press select button and menu button at same time. Hold for 10 seconds or so. Ipod should shut off and reboot to apple screen. If this doesn't work first time try again. This should solve any stuck screen problems. Mine was stuck on pioneer screen and this operation fixed it.

Posted on Dec 30, 2008

jazzyboy11
  • 728 Answers

SOURCE: ipod nano 8GB 3rd generation FROZEN!

Try this: Press and hold the wake/sleep button and the home button simultaneously for ten seconds and the apple logo should appear on the screen. Release the buttons and it should work like normal. Hope this helps.

Posted on Apr 21, 2009

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hi,

Firstly, don't worry about your ipod, i had the exact same problem with mine and with 3 of my friends here in athens!

Just leave it frozen untill it drains out of battery,
then try plugging it on your pc and leave it plugged for a while,
after doing that try to open it.

NOTE: my ipod opened after this step and worked properly.

If the ipod still don't works you can do the same as my sister did.
Take the ipod to your sales man and get a software update or replace it (if you are still in guarantee period)

Hope i helped,
Looking forward to hearing from you for further assistance!

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Hope that helps

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Don't respond to them. It isn't legitimate. There selling something and I wish they would cancel his account.

It could be the battery. Do you have an Apple store nearby. You might want to have him look at it. They will do that for no charge.

Best Buy can look at them as well if you don't want to go back to Apple.

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Plug it into your computer and use the link in itunes to restore your ipod. This will usually work. If it doesn't, then it is time to contact Apple support to cover your warranty, or take it back to the store.

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