my laptop will not turn on. I have the AC adapter plugged in. The lights on the front show that there is power.
Will the laptop work if the battery is not good anymore with this model?
I was using laptop battery low came up and it started to hibernate. It looked like it did not finish the hibernate cycle before it shut down
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Im very sorry to hear that, please follow these simple steps for you to be able to isolate the exact problem.
1. Removed the battery.
2. Connect the laptop directly to the power outlet without using the battery just for the meantime.
3. Turn on the laptop. If the laptop is able to power on, that means that the AC adapter is working fine as well as the DC port. If the laptop is not able to turn on, it maybe the AC adapter itself or the DC port.
4. Try to use another AC adapter if possible, make sure that that AC adapter is working fine. If the laptop is still not turning on, the problem is with the DC port itself. In that case, you will need to replaced the Motherboard itself.
Hope this will help...Thank you for using Fixya...
I see you are having issues with you G550 charging.
You mentioned that the light on the charger is lit up but then it suddenly switches Off, and you also mentioned that the charge still has a light but the power is somewhat low despite of a fully lit up charger Light.
Have you tried draining the power from the system?
Remove the battery and the Charger or AC Adapter as well call it from the G550 then press and hold down the power button for 10-15 seconds to drain power from the system motherboard.
Once drained connect the AC adapter but do not connect the battery yet, then turn the Laptop ON to see if the system will power ON using the AC adapter/Charger if it powers up then there is no problem with the AC adapter/charger.
After testing the AC adapter if it is working power down the Laptop doing a normal shut down.
Once shut down or turned Off insert the Battery back in the Laptop then turn the Laptop ON using the battery only without the AC adapter/charger see if the system will turn ON using the Battery only.
If the Laptop powers On using the battery alone with out the AC adapter then the battery is most likely working as well on the issue.
Now power down the Laptop then connect the AC adapter to the Laptop with the Battery in the Laptop as well then turn the system ON again see if the problem will Occur again having the battery and the AC adapter/charger if the Problem happens with both Battery and AC adapter on the Laptop then the problem is the Motherboard, most probably the motherboard is having issues relaying power from the AC adapter to the battery and may be sent to the Depot for repairs.
I suggest that you call Lenovo for further information about your system, if you still have warranty and is still in the one year period then your system will be covered for any repairs needed - you can call @ 1 877 453 6686 for troubleshooting, you will be asked for a serial number Located underneath the Laptop on a small white sticker that states s/n meaning serial number.
4. Look for the light that indicates that the AC adapter is plugged in. If that light isn't on, try plugging and unplugging the AC power jack and moving it around until the light shows its connected. If no light comes on, its possible you have a bad DC jack or the AC adapter needs to be replaced.
5. If the indicator light is on and the laptop won't power on, then it's possible you have a bad switch board or stuck button. Make sure no buttons are stuck. Conversely, push hard on the power button and move it around in order to make sure you're making good contact.
6. If you know the battery has a charge, unplug the AC adapter and connect the battery. If it turns on, then you can be sure you have a bad DC jack or a bad AC adapter.
Try to take out the battery and just use the adapter to power it on, If your done with that then try just using the battery to turn it on, if it still won't give a single light. If you can borrow an ac adapter for that laptop try it , If it still doesn't work. You'll need to replace the motherboard. Just make sure the ac adapter your gonna use is working good.
There could be a problem with the battery. A fast check to determine whether you have a problem with the power
adapter, power cord or the laptop's battery is to turn off the laptop,
remove the battery, connect the power adapter, turn on the laptop &
see if it works. If the laptop works directly from the power adapter
with the battery removed, then the power adapter is good. In this case
we can suspect that the battery is defective & needs to be replaced.
The blinking orange battery light generally indicates that the battery isn't working properly, usually going out and not charging properly. In this case, since the adapter will not power the machine without the battery, and it should, I'm going to say that the adapter is going out and not getting the proper amount of power to the system. Try replacing the adapter. Be sure to replace it with a Dell replacement, the Targus brand universal adapters do not work well with Dell machines, and in most cases won't work at all.