Question about Amana AFD2535DES French Door Refrigerator

2 Answers

Amana Temp Controls Stop Working - Show Dash - Food Spoiled

The controls on our 4 year old Amana stopped working and the food ruined.
The refrigerator and freezer section stopped cooling and the inside
temperature reached 60 degrees by the time we found out refrigerator
had stopped working.

There was no power failure of any kind! Not even for a second!

The refrigerator was on, the lights all worked, the LED display was not
showing numbers. The display instead showed just a dash on each temperature setting.
Also, trying to change the settings did not work. The controls did nothing.
The displays both kept showing a dash. The compressor pump was not coming on.


We lost lots of food.

I unplugged the refrigerator and plugged it back in. The refrigerator
then showed numbers, the pump started, and the controls worked
again. It's like I rebooted the refrigerator's computer. The refrigerator
got cold again, The freezer was back to working.

BUT, is my refrigerator reliable?

I have scheduled a visit from the Amana repair center. We'll see what they have to say.

...............

I called the Amana 800 number Friday night and scheduled a repair visit through them
for Saturday morning. On Saturday morning I got a call from the local repair person;
they do not work on Saturday. That's just great! NOT!!

Posted by on

  • 3 more comments 
  • P C Jan 26, 2008

    Thanks. I'll be sure to let the repair folks know that!

    I got a local appliance repair person to
    help. They are going to call tech service for some
    good answers. They work Saturday's so that's a help.

  • Anonymous Mar 02, 2008

    I have the same problem. This is the third time this has happened in the last 5 days. The digital temperature controls were on ------- No cooling. I turned them back to #7. This is the last Amana product I ever purchase.

  • P C Mar 05, 2008

    I had the board replaced with a newer (improved?)
    board with a newer part number. Perhaps they have
    solved the problem. I kept the old board just in case.

    I also added a power surge protector to the AC plug
    just in case it was a power fluctuation spike that took
    out the board but not a power failure restinng clocks,
    microwave ovens, VCRs etc.

  • pitamail2005 Feb 03, 2009

    I have the exact same problem, right down to the dash on the thermostat display, happen about three times over three years. I have the exact same unit, except in white (AFD2535DEW French Door) The cure was exactly the same - unplug it and plug it back in, and it works fine. I had a tech visit after the first episode and he found nothing. All Amana will tell me is to leave it like that until the tech can get there. I don't have a spare refrigerator!

  • Tom Davis Jul 23, 2012

    I have had the same problem three all showing dashes on both freezer and refrigerator each time and even with an extended warranty I'm told it is in the control display and they are all like that, so unplug it and plug it in again, no owner ship for the problem which has a fix due to liability so they are more worried about liability than they are of fixing the problem. I told by a lead engineer that it is caused by a noise in the 110-120 line and there is a software update that will fix the problem, but try to find someone who admits knowledge of it. Your question is the unit reliable? No it is not when it can shut down at any time.

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Please post findings when available.

Posted on Mar 04, 2008

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  • Master
  • 1,314 Answers

Could be a glitch in the defrost cycle the adaptive defrost control could be faulty and when you unplugged it you might have reset it it should be ok till monday but i would just get the basics untill the tech looks at it

Posted on Jan 26, 2008

  • robert samples Jan 26, 2008

    they are reliable as any my friend all refrigerators have problems now days because of things consumers demand auto defrost,auto ice, water in the door,zone cooling etc.ive worked for the factories for years and believe me if consumers didn't demand it they would never put it on they would keep them like they used to be but no one likes chipping ice out of the freezer ask your wife lol

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Hello TraciK,

It is likely you could fix it YOURSELF
for less than the cost of your ruined food...
(we can do this).

Refrigerators... while divinely simple... are self
sufficient (noble) appliances that are designed to
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will serve faithfully for DECADES...

ELSE... comment me back (I do love'em).

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Likewise mine also DOES NOT have a DEFROST TIMER...
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NOT only are your parts available... but
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If you "refrigerator" has been UNPLUGGED for
three days... (and I am right) it should run NICELY
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control of a DEFROST THERMOSTAT... designed
to go "OPEN" (no connect) at temperatures
above 55 degrees (room temp (chilly))...

This is ENOUGH to melt frost but not affect your
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REFRIGERATOR'S interior.

To test for DEFROST issues on a single EVAPORATOR
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You will likely see an EXCESSIVE build-up of FROST.

/If you look into your defrost pan... it s likely quite DRY...
Testing with a clean, fresh piece of typing paper ..
would QUICKLY leave water marks on a fresh [piece
of paper...
(Same as testing for a leaky valve under your sink).

~~

((a single drop will QUICKLY mark the paper)).

There are only 3 parts to YOUR defrost circuit:
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- Defrost Thermostat
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The only other (REMOTE) possibility would be the
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Video
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Part: PC Board (WPW10503278)
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