Question about Bosch Nexxt Premium WFMC6400UC Front Load Washer

3 Answers

Black spots and marks on laundry

I had a Maytag Neptune front loading washing machine that left black smudges and spots on my laundry.  Sears Repair fixed it many times, each time a different diagnosis, until it was finally completely re-built--new motor, new drum, etc.  It still left black marks.  In frustration, I threw it out and bought a Bosch Nexxt 500 series front loader and am now experiencing the exact same problems.  I don't use alot of detergent.  I rarely use the hot setting, most of my washes are cold, with an occasional warm.  I stuff the washer to capacity, based on the instructions from the Maytag Neptune video.  What the heck is this?  I'm ruining my laundry.  HELP!

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  • cmtes Jan 26, 2008

    Thanks for your thoughts, but we don't have any steel buttoned shirts and when I wash jeans, I do them with other darks and ALL my clothes, sheets, towels have marks on them.

  • cmtes Jan 26, 2008

    I had Sears repair to my home on 10 occasions. I hate to say it, but everyone had a different diagnosis and no one was correct. I had similar experience with my GE built in refrigerator with Sears Repair and finally had a GE repair person diagnose correctly. I don't think Sears employs alot of competent personnel, unfortunatley. Your suggestion to call the manufacturer is a good one, but I have had the problem now with two different hight end front loaders. But I will try it. Thanks!

  • cmtes Jan 26, 2008

    I don't wash any greasy clothing, just so you know--do you know how I can clean the hose? Is this the 1st reason that you think is really the problem?

    Also, I will definitely try a few hot washes with a descaling agent--are you talking about Calgon bubble bath? (I wouldn't think so but who knows?) Where can I get a descaling agent? Also, when I do this, should I have clothing in the washer or should I do it on empty?

    Thanks so much for your help! I really appreciate it.

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Didnt you wonder that it might be your clothes? are you putting steel buttoned shirts? or jeans, this usually gives rise to smears and a lot of stuff other than outrageous scratching.

beleive me man. this usually happens.

Posted on Jan 26, 2008

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This is really weird!!!! Check with sears and see if this model is on the defective or recalled list. If not, call the manufacturer and have them send someone out, and show them what is happening.

Posted on Jan 26, 2008

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Maby sumthing in the line on the hose dirty tar sumthing weird comming in or are u waching alot greesy clothes

Posted on Jan 26, 2008

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  • nick helpap
    nick helpap Jan 26, 2008

    your problem may be because you generally use a 'cool' wash ie 30' or 40' Try a really HOT programme or two to see if this will remove the deposits that have built up What happens is that quite a lot of 'undisolved powder' tends to congregate inside the machine because of 'low temperature washes' Its a good idea now & then to use CALGON or some other descaling agent.

  • nick helpap
    nick helpap Jan 26, 2008

    do that 1st ok

  • nick helpap
    nick helpap Jan 26, 2008

    do what i said 1st ok this proably the real reason

  • nick helpap
    nick helpap Jan 26, 2008

    ya do hot washes that should help u mark this as fix ya if it worked ok

  • nick helpap
    nick helpap Jan 26, 2008

    wash clothes in any store sell it that sell washers

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  1. Your Maytag Neptune washing machine displays error codes, also called "help codes," to identify specific problems with your washer. Once you close your Maytag Neptune's door, the machine locks the door, goes through the selected wash cycles and unlocks the door when the laundry is finished. Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.
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