Question about Olympus VN-960PC

1 Answer

Transfer audio files to pc with vn 960pc

Hello,
I have installed the digital wave player but when I connect the usb port, I cannot transfer the files to my pc from the digital voice recorder. I dont think that the wave player doesn't look right. The transfer all folders icon and all the icons in that tray are not highlighted, that is, I cannot click on them. I mean, I can click on them but nothing happens. Same when I select help and get the handy applications, they do not work. I hope you can help. thank you

Posted by on

  • lherbik Jan 26, 2008

    "download latest software ok from ther website 1st"
    whose website?
    can you advise further? thank you

  • lherbik Jan 26, 2008



    Hello again and thanks for all your help today.





















    I clicked on all the links you sent and opened them all and installed. Then I connected my voice recorder and attempted to transfer my HQ folder A to my wave player--this is a test recording I made. The icons above the 'stop' 'play' etc buttons are still not functional on the wave player screen. I am still at the same problem.

    Do you have any other suggestions? My computer is a Dell Inspiron 1720 with Windows Vista and Intel Core 2 Duo, if that helps.

    Thank you again.






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Download latest software ok from ther website 1st then windows update thats should help u transfer

Posted on Jan 26, 2008

  • 1 more comment 
  • nick helpap
    nick helpap Jan 26, 2008

    http://www.olympusamerica.com/cpg_sectio...



    yes sir thers alot updates ready for u clik on link save eash file install ok

  • nick helpap
    nick helpap Jan 26, 2008




    Digital Wave Player Update 2.1.4

    In Windows Vista+AMD Turinon or Intel Core2 Duo CPU environment, it is reported that Digital Wave Player cannot be launched. This update will fix this problem.










    Digital Wave Player application

    This download updates the Digital Wave Player application software that comes with the VN-120PC, VN-240PC, VN-480PC, VN-960PC, VN-2100PC and VN-3100PC.

    This upgrade resolves the issue that the Volume Control in Digital Wave Player disappears when the computer monitor resolution is set to 120 dpi rather than 96 dpi.








    Digital Wave Player Update Version 2.1.3

    This update will provide Windows Vista Compatibility for Digital Wave Player Version 2.0 or more.

  • nick helpap
    nick helpap Jan 26, 2008

    Olympus hey i sent u all the links just clik in here ok those blue links take u right to were u download then save to hard drive sumware then install them ok

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*************************
1. Make sure the device has been uninstalled in device manager
2. Make sure the old version of digital wave player is uninstalled.
{Delete Temp files in Internet Explorer --Tools--Internet Options --Delete Files-- Delete offline content--OK}
3. Install digital wave player (The newest Version).
http://www.olympusamerica.com/files/DigitalWavePlayer.zip
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http://olympusamerica.com/cpg_section/software_results.asp?id=1291&os=w
5. Restart the computer.
6. Plug in the VN recorder to the USB port and turn the recorder on.
"Found new hardware" will appear,
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This may fail, if you see VNUSB device, skip the final steps and proceed to Digital Wave Player to Download files from the Digital Voice Recorder.
If you will see "Other devices" listed in Device manager with "digital voice recorder" underneath it.
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A security warning window will open,
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There are many steps in installing Digital Wave Player on VISTA, it is important to follow every step since installing Digital Wave Player on VISTA is dependent on this process.
Install a VN recorder on VISTA
*************************
1. Make sure the device has been uninstalled in device manager
2. Make sure the old version of digital wave player is uninstalled.
{Delete Temp files in Internet Explorer --Tools--Internet Options --Delete Files-- Delete offline content--OK}
3. Install digital wave player (The newest Version).
http://www.olympusamerica.com/files/DigitalWavePlayer.zip
4. Install the 2.1.4 vista update
http://olympusamerica.com/cpg_section/software_results.asp?id=1291&os=w
5. Restart the computer.
6. Plug in the VN recorder to the USB port and turn the recorder on.
"Found new hardware" will appear,
7. install automatically.
This may fail, if you see VNUSB device, skip the final steps and proceed to Digital Wave Player to Download files from the Digital Voice Recorder.
If you will see "Other devices" listed in Device manager with "digital voice recorder" underneath it.
8. Right click on the "digital voice recorder"
9. Select update driver from the pop up menu.
10. Choose the browse computer Option
11. In the next window browse to the location that you downloaded the Digital Wave Player application to
12. Click Next
A security warning window will open,
13. Choose "install anyway" and the device will install.
When successfully installed you will see the "other devices" disappear and a VNUSB device with a "VN series device"
underneath it appear at the bottom of the device manager list. There will be a blue question mark next to the device. At this point you can close the device manager and the properties window and open Digital Wave Player. You will see the recorder listed underneath the recorder folder and be able to download and use the program normally now.

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I wrote this for the Olympus VN-3100PC although it may work with this device as well.

Try this:

This problem can typically be solved by unplugging the device from your computer's USB port and plugging it in to another USB port on the same computer.

Also be sure you have Olympus Digital Wave Player installed and open with your Transfer Options set to Auto Transfer. To do this, follow the steps below:

Open Digital Wave Player > select Transfer from the menu > select Transfer Options > under Auto Transfer, check the box which reads "Transfer all audio files after detecting Recorder."

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Install a VN recorder on VISTA
*************************
1. Make sure the device has been uninstalled in device manager
2. Make sure the old version of digital wave player is uninstalled.
{Delete Temp files in Internet Explorer --Tools--Internet Options --Delete Files-- Delete offline content--OK}
3. Install digital wave player (The newest Version).
http://www.olympusamerica.com/files/DigitalWavePlayer.zip
4. Install the 2.1.4 vista update
http://olympusamerica.com/cpg_section/software_results.asp?id=1291&os=w
5. Restart the computer.
6. Plug in the VN recorder to the USB port and turn the recorder on.
"Found new hardware" will appear,
7. install automatically.
This may fail, if you see VNUSB device, skip the final steps and proceed to Digital Wave Player to Download files from the Digital Voice Recorder.
If you will see "Other devices" listed in Device manager with "digital voice recorder" underneath it.
8. Right click on the "digital voice recorder"
9. Select update driver from the pop up menu.
10. Choose the browse computer Option
11. In the next window browse to the location that you downloaded the Digital Wave Player application to
12. Click Next
A security warning window will open,
13. Choose "install anyway" and the device will install.
When successfully installed you will see the "other devices" disappear and a VNUSB device with a "VN series device"
underneath it appear at the bottom of the device manager list. There will be a blue question mark next to the device. At this point you can close the device manager and the properties window and open Digital Wave Player. You will see the recorder listed underneath the recorder folder and be able to download and use the program normally now.

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http://www.olympusamerica.com/files/DigitalWavePlayer.zip
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*************************
1. Make sure the device has been uninstalled in device manager
2. Make sure the old version of digital wave player is uninstalled.
{Delete Temp files in Internet Explorer --Tools--Internet Options --Delete Files-- Delete offline content--OK}
3. Install digital wave player (The newest Version).
http://www.olympusamerica.com/files/DigitalWavePlayer.zip
4. Install the 2.1.4 vista update
http://olympusamerica.com/cpg_section/software_results.asp?id=1291&os=w
5. Restart the computer.
6. Plug in the VN recorder to the USB port and turn the recorder on.
"Found new hardware" will appear,
7. install automatically.
This may fail, if you see VNUSB device, skip the final steps and proceed to Digital Wave Player to Download files from the Digital Voice Recorder.
If you will see "Other devices" listed in Device manager with "digital voice recorder" underneath it.
8. Right click on the "digital voice recorder"
9. Select update driver from the pop up menu.
10. Choose the browse computer Option
11. In the next window browse to the location that you downloaded the Digital Wave Player application to
12. Click Next
A security warning window will open,
13. Choose "install anyway" and the device will install.
When successfully installed you will see the "other devices" disappear and a VNUSB device with a "VN series device"
underneath it appear at the bottom of the device manager list. There will be a blue question mark next to the device. At this point you can close the device manager and the properties window and open Digital Wave Player. You will see the recorder listed underneath the recorder folder and be able to download and use the program normally now.

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