Question about Sony Playstation 3 (PS3) Console

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Playstation froze; will not play PS3 games or PS1 games

While playing my 80gb playstation 3, with Ratchet and Clank Future Tools Of Destruction, a Playstation 3 game, the playstation 3 system froze. I could tell that the system froze because when I pressed the ps button on the wireless controller, the system menu would not come up. After that I turned off the system and turned it back on as described in the troubleshooting section of the manuel. The system will NOT play ANY Playstation 1 or Playstation 3 games; it will only play Playstation 2 games. I have already unplugged and plugged back in the system. I have also pressed in system settings "restore default settings" and "restore PS3 system". I did a complete reformat. It still will not read any PS3 or PS1 games. It will play DVDS. Please help me.

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  • izzyman13 Jan 26, 2008

    I just tried playing a blue-ray disk movie, but that did not work either.



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Sounds like a program error in your software/firmware, or possibly a bad laser (disc reader). I have the same problem from time to time but it's fine after I reboot. If you have already restored to default and did the updates and still have problems I would return it for a new one. Just make sure that you have loaded the latest updates (2.1 or 2.2) I think, before returning it. If the store won't take it back due to some restricyions in their return policies I would suggest contacting Sony and shipping it off for a replacement. Your Sony warranty should cover it but you might have to pay for shipping costs.

Posted on Jan 26, 2008


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Hi this is a huge problem with ps3 it can be one of two problems the first is the expensive one this is over heating if the ps3 has been used on carpet or placed on top of something like dvd player or video or cable or sky box this causes the ps3 to overheat and the damage is usually to expensive to repiar the other problem alot of people are having is with the fan blowing dust onto the laser lense and this causes the ps3 two stop laying certain games if your warrant has run out you could remove the case and clean the lense but dont use any kind of liquid only use dry cloth but a soft one do it gently.
I dont avise doing this if your ps2 still has warranty left as this fault is covered by warranty and they will replace your ps3.
Im going out for couple of hours now so if you need further assistance let me know ok

Posted on Jan 26, 2008

  • paul proctor Jan 28, 2008

    hi you could try tilting your ps3 into different positions as this sometimes moves the laser slightly letting it work also try standard dvd as this is the easiest format for the ps3 to read try it tilting ps3 sidewards and at 45 degree angle hold it in position and see if game loads can even try upside down as the disk will still be located in right place failing this then you will find that either the laser needs realigning or even replacing.
    Theres only a few places you can buy new laser from and they are easy to fit but the problem you will have is realigning the laser as you will need osciliscope to do it with and these are expensive to buy so not worth it would cost more than new ps3.
    If you have warranty left send it back and they will give you new one or if your warranty has run out then the cheapest solution is to take it in to get repaired as buying the laser and equipment to align it with would be more than buying new ps3.
    But first try your ps3 at different angles on its side upside down keep trying and if it works just remember what angle it worked at failing this you could buy a good lense cleaner in form of cd to clean the lense if this still dont work then you need to get the laser replaced. let me know if you need further assistance

  • paul proctor Jan 28, 2008

    The reason it plays ps2 games and dvd is because the laser isnt working as hard to read the data on the disk the hardest data to read is blue backed disks as the laser has to adjust to read the data usually when you realign a laser you start by using dvds or ps2 black backed disks you get these working ie loading then put blue ray film in then align so it reads the disk then put ps3 game in like a top game that would be difficult to read then you align it up to work with this type of disk then you should have no problem playing all formats but as your only plays certain formats then that suggests that the laser could be on the way out or could even be that the ps3 has overheatd and damaged part of the board that converts the data on disk to playing format this can cause problems loading games and with the unit freezing during gameplay



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