Question about Philips GoGear ShoqBox PSS110

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Pss110 my pss110 downloads music but will not show it on pss110 but plays back on p.c but not on pss110

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  • Anonymous Mar 09, 2008

    yes i do



1 Answer

I dont no how to put on music

Posted on Sep 27, 2008


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My PSS110 can not find the tracks that have been loaded on to it.

This device uses its own internal database to keep track of the files it can show. If you just copy files over the database won't be updated.

Get the free program "ShoqBox Buddy" and use the "rebuild database" function to tell the device about the new files you added.

Nov 17, 2008 | Philips PSS110/17 MP3 Player

4 Answers

Pss110/5 system problem

The PSS110 is not fully compatible with Vista.

You can download the Philips Device Manager for the PSS110 from:

The software is not Vista compatible so you will have to run it on an XP machine.

Run the Device Manager and select the repair option. This will update the firmware and replace the system files.

Make sure the player is connected to the mains during this process.

Use the Philips Device Manager

Jun 16, 2008 | Philips PSS110/17 MP3 Player

1 Answer

Shoqbox not playing or showing song loaded

Make sure you have the version of the Musicmatch from the Philips website first, and try again - Musicmatch discontinued their service in Oct 2007, making this particular Philips mp3 player obsolete.

Also, make sure the files you are trying to load are in Mp3 format specifically - this player cannot take DRM-encrypted WMA files.

Jun 09, 2008 | Philips PSS110/17 MP3 Player

1 Answer

Hi tere

You need to use Musicmatch Jukebox. This player also needs Windows XP and Windows Media Player 10 to work.
It is not compatible with Windows Media Player 11. If you have version 11 you will need to uninstall 11 to roll back to 10.

You can download the CD content here:

Apr 01, 2008 | Philips PSS110/17 MP3 Player

1 Answer


Music Match cancelled in August 2007 - check Yahoo website for details - their fault, not Philips.

Mar 09, 2008 | Philips PSS110/17 MP3 Player

1 Answer

Hi there

Make sure you are using Windows XP and Windows Media Player 10.

Also make sure you have installed Musicmatch Jukebox from the product CD.

The PSS110 is not compatible with Vista or Media Player 11.

If you have Media Player 11, then uninstall to roll back to version 10.

Also, you need to make sure the player is showing as "GoGear" and not "Removable Drive".
If Musicmatch shows the player as "Removable Drive", go into the options menu and click devices. Click the dropdown menu showing "removable drive", and select "GoGear"

Mar 09, 2008 | Philips PSS110/17 MP3 Player

1 Answer


Install and run the Device Manager software from the product CD.

Use the Restore option to format the device and reload the firmware.

This should fix the "Connect to PC" problem.

To download tracks you need to use the Music Match software on the product CD.

Make sure that the software recognises the player as "GoGear" and not "Removable Drive E:" etc

If the software shows the device as removable drive then go into the Music Match options menu and click the drop down menu, select GoGear and click apply.

Dec 03, 2007 | Philips PSS110/17 MP3 Player

1 Answer

Philips PSS110/17 256 MB MP3 Player

Please refer to this quick start guide... ...or if you need extensive details download this userguide Also, for more details on this device, refer to the support page mentioned below Those are pretty easy to follow instructions. Just do the right steps. Cheers

Mar 14, 2007 | Philips PSS110/17 MP3 Player

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