Wii works fine with except with two particular game discs--keep getting unable to read disc message--I bought new game discs and still get same message
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
"Unable to read the disc" or "Disc could not be read" Messages
If you are getting one of the above error messages:
This message can display if you eject a disc during game play. If this is when the message displayed, make sure that you return to the Wii Menu before changing discs if you wish to play a different game.
If your Wii console is laying flat, it may be positioned upside down. Ensure that is positioned right-side up: the game disc slot should be above all three buttons and the SD Card slot.
Ensure that you are properly loading a Game Disc.
If your console is placed vertically, the disc label will face to the right.
If your console is placed horizontally, the disc label will face upwards
If you know you are inserting the Game Disc correctly, but are still have the same problem with only one game (or if you only have one game), try cleaning the Game Disc by following the disc cleaning procedures (click here).
If the above information did not resolve the issue or it is happening with most or all of your games, a repair is necessary. Please note: So that our technicians are able to duplicate the issue, please include at least one sample game disc that causes this message to appear when played. Click here to set up a repair.
If you are getting one of the above error messages:
This message can display if you eject a disc during game
play. If this is when the message displayed, make sure that you return
to the Wii Menu before changing discs if you wish to play a different
game.
If your Wii console is laying flat, it may be positioned
upside down. Ensure that is positioned right-side up: the game disc slot
should be above all three buttons and the SD Card slot.
Ensure that you are properly loading a Game Disc.
If your console is placed vertically, the disc label will face to
the right.
If your console is placed horizontally, the disc label will face
upwards
If you know you are inserting the Game Disc correctly, but
are still have the same problem with only one game (or if you only have
one game), try cleaning the Game Disc by following the disc cleaning
procedures (click here).
If the above information did not resolve the issue or it is happening
with most or all of your games, a repair is necessary. Please note: So that
our technicians are able to duplicate the issue, please include at
least one sample game disc that causes this message to appear when
played. Click
here to set up a repair.
This can be caused by a dirty laser in the drive. Try cleaning the laser with a q-tip and alcohol. If this does not fix the problem, the laser may need to be replaced. Contact Nintendo and see if the unit is still under warranty.
The reason for this is that the "eye" in your Wii to read the disc is too dusty to read the disc, as it is a 2 layered disc. Call up Nintendo and ask them for help, they will tell you what to do and they will clean out your Wii for free.
Did you buy it new? If so, you have a 1 year warranty with Nintendo. Give them a call.
"Unable to read the disc" / "Disc could not be read" / "Eject the Game Disc" Error MessageIf you are getting one of the above error messages:
If your Wii console is laying flat, it may be positioned
upside down. Ensure that is positioned right-side up: the game disc
slot should be above all three buttons and the SD Card slot.
Ensure that you are properly loading a Game Disc.
If your console is placed vertically, the disc label will face to the right.
If your console is placed horizontally, the disc label will face upwards
If you know you are inserting the Game Disc correctly, but
are still have the same problem with only one game (or if you only have
one game), try cleaning the Game Disc by following the disc cleaning
procedures (click here).
If after reading the above information you are still unable to play
a game disc, please call 1-800-255-3700 to discuss available options.
"Unable to read the disc" / "Disc could not be read" / "Eject the Game Disc" Error Message.
If you are getting one of the above error messages:
Ensure that you are properly loading a Game Disc.
If your console is placed vertically, the disc label will face to the right.
If your console is placed horizontally, the disc label will face upwards
If you know you are inserting the Game Disc correctly, but are still have the same problem with only one game (or if you only have one game), try cleaning the Game Disc by following the disc cleaning procedures
If after reading the above information you are still unable to play a game disc, please call 1-800-255-3700 to discuss available options.
If Wii gives Disc Read Error, first step you need to check is to try
another disc or clean the Exisitng Disc. This will confirm that problem
is with either Wii or Disc. If the console itself is giving disc read
error then it needs to be repaired. You may check out DIY Wii Fix Guide,
that will show step by step information to fix the problem yourself. It
also gives information on fixing many Wii Related Problems, so its a
kind of Wii Problems Reference Fix Guide ' .
×