Question about Compaq Presario X1000 Notebook

1 Answer

Using Ezdock and GridVista with my Acer Ferrari 1004

I have recently installed the Ezdock and Acer Ferrari F20 Monitor.

I find the entire system very unstable and different things keep going wrong. Firstly let me give you the background info:

1) I am running Windows Vista.
2) The F20 Monitor suggest setting the resolution at 1680 X 1050.
3) Since setting this resolution the best resolution I can set on my laptop is 1280 X 800. Before connecting the monitor there were higher option settings.
4) I switch the monitor on first then the laptop.
5) During startup the picture of the Ferrari which comes up before booting is not centralised in the monitor but offset to the right.
6) Once startup complete the Ferrari Desktop background is not the full size of the screen. Also during setup it was difficult to centralise the background on the monitor. It is now centralised but on maximum adjustment to the left.

Problems experienced:

There is no consistant pattern in the problems experienced but I will list a few that have happened in order of most often experienced first:

1) The mouse will suddenly freeze and you can do absolutely nothing except use the on/off switch to restart computer. On restart it will show a black screen offset to the right with a choice of either Run repair or Start Windows Normally. If you choose Run repair nothing happens so the only choice that works is Start Windows Normally.
2) If you want to change your GridVista layout during use the monitor screen will just go black and the only way in which you can get the monitor back is by closing windows on the taskbar on the laptop and rebooting system.
3) If I place a particular window on the monitor and then open something from that window it will popup the new window (open in new window) back on the laptop and not over the section of the monitor I am working on.

Acer suggested that I try excluding the Ezdock and connect directly to the laptop. Since doing that the freezing of the mouse seems to be resolved but the other problems still occur.

I cannot help but feel that the problem relates to the resolution settings and alignment issues mentioned above.

Have you experienced problems of this nature before and can you suggest a possible solution.

Thank you

Posted by on

  • hoggi Jan 29, 2008

    I have been in touch with Acer and they say that there is a driver for the Ezdock but that they did not think it would help with my problem. They did not indicate that there is a driver for the F20 Monitor.

    They have suggested I take it into Acer repair facility for evaluation. Will probably do this.

    If you know of a location where I can download drivers for the F20 please advise.

    Thanks for your help and support.



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert that has over 500 points.

  • Expert
  • 239 Answers

Just wondering if you have loaded drivers for the F20, There may be a conflict with that monitor until you install the proper software. Another thing is to go into your display setting and make sure that the correct display device is selected. You can change what monitor you want for your default and doing so will cause the correction on you external monitor as long as the software is installed and updated, If your monitor tells you that your resolution should be at 1680x1050 You should see 1920x 1340 in your display properties all the way down to 640x480 I don't no if that will get you up and running, I know that the higher the resolution the smaller the picture on your screen, lower res. will make things bigger on your screen. Hope that helps you somewhat. Thanks take care and I hope it works for you.

Posted on Jan 26, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Ferrari 1000 LCD failer

Hi, Your post "Would a failed Inverter on an Acer Ferrari 1000 cause the system to not recognize the installed LCD?" No,the inverter only provides the high freq high volt for the backlight. Monitor/LCD recognition is part of your video/display controller. Pls check your video drivers (ATI Radeon Xpress 1150). Also your Default Monitor Properties. Hope this gives you some idea, Good luck and pls post again how things turn up. Kind regards.

Aug 10, 2007 | Acer Ferrari 1000-5123 Laptop

1 Answer

I am using an Acer Aspire 5002WLMi running Windows XP. How do I turn GridVista on and off? Thank you.

Glad to HELP YOU!

Here it is what you have to do:
# "to turn off GridVista" just pull up the TASKBAR (where the clock is);
# look for the Gridvista icon (looks like a monitor with white dividing lines across it) and once you have identified it move your mouse over the icon;
# click the right button and select EXIT

It's DONE!

My best regards!

Mar 25, 2011 | Computers & Internet

1 Answer

I have been using acer Ferrari 1100 for the past two years now, but recently when I open like two to three applications same time, it will just show blue screen and restart itself. please what can I do

It seems something in your Ferrari giving problem. (hardware).
You can start checking with the HDD.
Go to BIOS and run the HDD self test, If it passed you can run the memory test.
I am sure one part from these two is faulty.

With regards
FIXYA team

**Please post your feedback and Vote if the problem resolved as per your satisfaction**

Sep 27, 2010 | Acer Ferrari 1100 Notebook

1 Answer

Acer EzDock

Try updating all the drivers, including the one for the docking station, from the acer website.

Jul 26, 2010 | Acer EZDock (LC.D0303.005) Docking...

2 Answers

Hi i have an acer 4000 ferrari. but theres no image on screen when you turn it on.any ideas?

possibly video card has problem .or possibly your monitor is not working try using external monitor to see if that is the problem .good luck

Jun 21, 2010 | Acer Ferrari 4000 Laptop Notebook

1 Answer

Both screens wont work

No mention of how much ram installed ???

Are you using ACER GRIDVISTA
This program handles the multi screen out put


Standard Screen Properties,,,,,,,

Try this

DESKTOP>Right click properties

With both screens connected.
There should be two windows displayed ,
a highlighted white one and a grey one


Should display a number 1 on the screen it has attached.
Should display a number 2 on the external screen.

Once you get IDENTIFY to work then set resolution sizes of both individual screen.Apply and ok to save settings

If using GRIDVISTA then set the setting for the output functions and save theme as a theme BOTH or LAPTOP AND EXTERNAL MONITOR and its accessible from the desktop right click.

Good luck I have a couple of these I use for my Media Centre wirelessly networked thru the house.Great machines.

Jan 11, 2009 | Acer Aspire 3680 Laptop

1 Answer

ACER AL1723 and ezDOCK 11

Altered the graphics settings to provide for multiple monitors via display properties settings .

Aug 27, 2008 | Acer AL1723R (Silver) 17 inch LCD Monitor

1 Answer


Download the newest version of GridVista from Acer's website. This should fix you up.

Nov 26, 2007 | Acer Aspire 5100 Notebook

Not finding what you are looking for?
Compaq Presario X1000 Notebook Logo

110 people viewed this question

Ask a Question

Usually answered in minutes!

Top Compaq Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Alun Cox

Level 3 Expert

2678 Answers

Lee Durbin
Lee Durbin

Level 3 Expert

408 Answers

Are you a Compaq Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides