Plugged in usb cable and it pops up found new hardware, but keeps trying to find driver....I bought three of these for my kids...two worked fine this last one does not work at all..HELP!!

You might have installed the drivers recently with the "found new hard" wizard without selecting "No, Not this time".
Once the "found new hardware" wizard pops up, don't close it or cancel it, rather leave it and directly go to your device manager, expand all the snap-ins and locate any device link with yellow highlighted question (?) mark. Make sure in which device's category it is listed, and install the driver from the "found new hardware" wizard by selecting "No Not this time only" before you proceed to the next step.

If you have problem, let me know.

Good luck.

Thanks for using FixYa.

you should download the latest software, driver package from HP. I had to use the downloaded version to install my c5540. Win XP 32 bit and vista 32 bit: ftp://ftp.hp.com/pub/softlib/software10/COL23775/mp-61479-3/PS_AIO_04_C5500_NonNet_Full_Win_enu_120_215.exe

I bought the same product, I noticed that connecting the device to the USB ports at the back of the PC body and using shorter cable solved the problem, try each of the ports at the back of the PC.

hi.. every wireless router must be configured first using the ethernet cable and not the USB cable.. i think thats the problem.. but i am not sure.. you can try this out.. i was asked to do so for my wireless router..

check new USB cable or resolder the USB connector

also chnage the usb plug

There is quite possibly a problem with the USB cable or the USB port on the computer, but try this shortcut force to force the computer to recognize the Mp3 player: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard

Hi,

If the cable you are using is USB.

Try these steps.

1.Right click on MY computer ->Properties->Hardware->Device manager.

2.You will get Device manager window popping out.

3.Scroll down to "Universal Serial BUS controllers".Click on the (+) sign.

4.Check for the "USB Composite Device" and right click on it, click Uninstall.(IMPORTANT NOTE:WE HAVE TO UNINSTALL THE PRINTER'S USB COMPOSITE DEVICE, TO KNOW WHETHER IS THE PRINTER'S USB COMPOSITE DEVICE, RIGHT CLICK ON USB COMPOSITE DEVICE AND PROPERTIES,look for what location says, Eg -LOCATION : HP Office jet 7400)

5.Disconnect the USB and reboot the PC.

6.Connect the USB after reboot, you will get pop up "Found new hardware".Then the Drivers will be installed Automatically.

Thanks
Riz

uninstall previous printer driver and resintall again the cd driver

You should have (if bought new) had a mini disc in with the drive. If not try the manufacturers site and download it. It's also possible by doing the add/remove hardware and pointing towards Microsoft for the driver it will install for you. Hope this helps...Tango.

Unplug the printer. After uninstalling the software make sure you delete the printer from Printers and Faxes! Try plugging it up again(don't install back the software just as yet), the New device found pop up should come up! if it doesn't then it could be the USB cable / the USB ports on the PC or the USB interface on the card! If it does , put the cd in the drive and select Install Drivers automatically(if its pops up) Also, Try using different USB ports if the new device pop up doesn't pop up! Test the USB ports by using a regular USB device in the same port you are plugging the printer into! A bad USB cable could be the issue but it can also be something else! You'll need to verify that its the cable, what you can do is try it with a cable that you know is fully functional! If you still don't get a response from the printer and everything else works(i.e. usb cable, usb ports) then it could be the USB interface on the printer! and you'll need to take it to a tech! Hope this helps!! regards, babb