Brand new DX OP102971 strip-cut shredder and it has worked on 3 pieces of paper. It makes a clicking sound when in the "auto/on" possition and a slice of paper is placed in the feeder, but, that is it.
I have no manual and no way to trouble shoot. Can you please help me?
Thank you,
Teri Ericson
-   Works in reverse mode, does not shred, will not go forward . Was working fine. Is a new machine, seems forward
gear stuck but will go reverse ok.
Narasimhan
-   Guest
May 28, 2008
-   Works in reverse mode, does not shred, will not go forward and only makes clicking noise. Was working fine. Is a new machine, seems forward gear stuck but will go reverse ok. Amber light on left comes on when paper is inserted.
sounds like you probally have a broken gear on the drive portion of your shredder can't be more specific because I only have info on Fellowes brand shredders. You may have to contact manufacturer for more info.
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