Question about Maytag Neptune Washer

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Neptune MAH3000AWW won't shut off automatically

My Maytag Neptune MAH3000AWW washes, rinses and spins fine, but when it reaches the end of its cycle, it won't shut off.  It just sort of rotates every minute or so.  This will go on indefinitely.  If I manually shut it off, the door unlocks after about five minutes, but I would really like to be able to wash a load an not need to be there when it finishes ... or come back in five minutes to dry the load.  I can't imagine that it's good for it to stay on like this.  

What might be wrong?

Thanks so much,

 - Scott

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  • Scrubz Jan 26, 2008

    Thanks for your response, but I think I need a more specific answer about what part is bad. I'm sure I could fix the problem by replacing the $300 control board, but I'd rather not.


    To your point, there is more than a recall on this model, I understand that there is a class action suite going. I bought it used, so I'm not included.

    The machine is controled by a circuit board and I have alreay replaced what's known as "Q6 600V Triac and R11 Resisitor" on the board to get the door lock to engage and to allow it to spin during the spin cycle. It has worked just fine for a couple of years now.

    Many thanks.

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Send me an e mail at b4829@yahoo.com and ill save you some time

Posted on Jan 26, 2008

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Sound like there is a fault in the control panel. Check the manufacturers website and see if there is a recall on this model. If, not, then take the panel off, and check the selector switch which controls the cycles. See if there is a catch that is not engaging, or not making contact. If this is a digital, board, then you might have to replace the whole entire control panel. Check the instruction booklet on how to order this part. Install should be very easy, just remove a few screws, and swap the parts out.

Posted on Jan 26, 2008

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