Question about Palm LifeDrive Handheld

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Half of my Palm Desktop Contacts disappeared

I have been using Palm Desktop for quite a long time and have not synched a handheld for at least two months. The other day, I went to my Palm Desktop Contact list and discovered that half of the 1,500 contacts were missing.

This wasn't a random loss; the names starting with N through Z were gone. I still had/have A through M. I had no luck when I renamed the current file and made the backup file take its place.

(1) Any idea how this could happen?
(2) Is there ANYTHING I can do to retrieve the data? (I can't synch it with my handheld, which has not been charged and therefore holds no data). I also tried a Search for other possible Palm Contact files, but had no luck there, either.

Ideas anybody? Thanks.

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  • choyce Jan 28, 2008

    I did not lose my contacts but lost about 6 months of my calendar...it was completely blank on my computer then when I hot synced my PDA to it I lost almost all my stuff...I am having to reenter all the stuff that I know that I have and hope the rest does not trip me up...why does palm do this? I have had mine for 3 years and never lost data before...never had a blank calendar in my computer...it said I had not enough space and I needed to delete some entries in my file log...I guess it deleted for me and did not wait for my help...I am NOT happy with palm...

  • garyyoung Feb 13, 2008

    Had the same problem.... only solution was to sync form handheld... which ment I missed a few weeks of contacts... garyyoung@wbhsi.net

  • ferd1000 Feb 29, 2008

    I also just lost 99% of my Palm contacts within the last week - for no reason that I can figure out.

  • drben Apr 30, 2008

    Exactly the same. Everything beyond M has vanished. Any ideas?

  • Yogievanh May 29, 2008

    same problem. i lost H-Z in contacts.

  • Anonymous Jun 04, 2008

    Lost some of my recently entered memos in the last 6 months at the end of May 2008 on my Palm Desktop



  • Anonymous Jun 06, 2008

    I lost all my contacts 2000+. It showing all the records as blank with "unfiled" category. I have no clue what happened. I also do not have backup. It sucks.........

  • zu613 Aug 23, 2008

    same problem

  • Anonymous May 18, 2009

    The same to me. I lost all from G to Z on my Palm Desktop.
    Also I have found curious contact at the end of the contact list like ZZ with a text inside: Do not detele me!!!" So I did of course :-)
    I did not type it in, hm how did it get in my contacts?

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6 Answers

I lost half my contacts on palm desktop as well. WHAT kind of forum is this noone gives any answers?

Posted on Aug 03, 2008

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Same Problem for me I lost many contacts on palm desktop. They just went blank and said unfiled. Palm will not solve the issue.. Be carefully fix it and back it up to many places.

Posted on Aug 03, 2008

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I also lost my contacts from P to Z but had a back up on a nother computer and when I tried to sink it I lost p to z there also. Does palm know about this problem? Reading this form sounds like a lot of people have the same problem. ACK!!!!!!!!!!!!!!!! Black berry here I come.

Posted on Aug 27, 2008

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What kind of dumb twilight zone forum is this. I paid $14.95 for the answer and some dumb tech. was walking through the steps without reading all the same complaints. There is no answers on this forum

Posted on Aug 23, 2008

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I've had the same problem a few times.  In my case from middle of P's to Z.  I am able to salvage most of the list doing a hot synch with the "handheld overwrites desktop."  I'm afraid to do a normal hotsynch b/c the desktop may overwrite the handheld.  PALM SHOULD FIX THIS !!

Posted on Jun 22, 2008

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I'm afraid I've found the solution to my problem (Dr Ben above). My desktop hard drive was packing up. Hope nothing so cataclysmic is causing your problems.

Posted on Jun 22, 2008

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AvioriX
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SOURCE: Half of my Palm Desktop Contacts disappeared

Missing files can be reason of power interruption or virus attack (less likely). However you may try to sync back if you have used Palm Desktop before.

Posted on Aug 23, 2009

SOURCE: When my PC locked up

maybe a factory reset may help, please first read these posts below, first, then make a decision as to what to do.

In order to hard, factory, reset your palm, you must press the reset button on the back (with the top of the stylus, or an opened paper clip) while holding down the power button.

You then let go of the reset, while still holding the power button. When you let go of the power button, you will see the Palm splash screen.

Once you see that screen, let go of the power button. You will be prompted to press "up" on the D-navigation button to delete all data. Do so, and your Palm will be totally reset. Now it should be as from the factory... However ALL ANY personal data may be deleted, so it is advisable to have a backup before one does this. This will/should however restore everything, then hopefully you can then put back the calender files data.

Also you may also be able to mount the unit under windows, and go to where you changed those files and change them back to what they should be, this too may help. There is software on the 'net, that can assist with the mounting of these devices, to do this.

See this post below...

http://forums.palm.com/t5/Windows-HotSync/Tungsten-E2-erased-all-calendar-items-How-can-I-restore-them/td-p/316005/page/2


Below is your user guide, below that is your handbook.

www.palm.com/us/support/.../tungstene2/.../tungstene2_handbook.pdf

www.palm.com/us/support/.../tungstene/TungstenE_HB_ENG.pdf -



The TE2 manual at Palm.com, User Guides, Managing your calendar, a 37 page PDF file, page 22:

Open the Purge dialog box:
a. Open the menus.
b. Select Purge on the Record menu.

Select the events to purge:
a. Select the Delete events older than pick list and select a time frame.
b. Check the Save archive copy on PC box if you want to place a copy of the deleted events in an archive file on your computer the next time you synchronize.
c. Select OK.

Posted on Apr 26, 2011

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