Question about Sony Playstation 3 (PS3) Console

1 Answer

Ps3 jammed disc

I played an old PS2 disc on my PS3, the game played fine, but it wont eject. Any ideas?

Posted by on

  • shaun6422 Jan 26, 2008

    Unfortunately I do not have the receipt so the warranty is void. I am going to have to repair it myself. Do you know the trick to opening the case?



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 64 Answers

Unfortunately their is no step by step or guaranteed method to fix this. Here are a few things you could try: turning it off and on, press/hold the eject button, resetting while holding the eject button, shaking or tapping it a little while trying to eject it, holding it different ways ex. face disc opening down towards floor while gently tapping and pressing the eject button. Essentially do whatever you can to get the disc to jar loose, >but whatever you do, don't for any reason stick anything in the slot or try to open the case <Doing this will void the warranty for sure! If none of these work your last resort would be to return it for a new one (providing you still have your receipt and it's less than a year old) or take it to a costly repair guy.

Posted on Jan 26, 2008



2 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

  • 72 Answers

SOURCE: jammed disk in PS3

You will have to break down the unit, take the cover off the BRD (blue ray drive) and physically remove the disc. It's probably the stepper motor on the slide assembly jammed. Good luck.

Posted on Jan 26, 2008

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Put a playstation 1 game in my ps3 an it wont eject out it beeps twice

Currently the problem i see here is that you may want to get your disc out first and then check if your PS3 is working fine

Here's what you need to do to eject the disc:

Hold Eject button down for 6 seconds (while PS3 is on)

This should force eject the disc, let me know if this helps

I am not sure which version of PS3 you are having and which ps1 game you are playing, so please check about backward compatibility of your game here

Nov 23, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 wont play rackband for PS2

Not the awnser you want but Not all PS3 can play the PS2 games. you can look here to see if yours does.

Good Luck and Please Rate Fixya!

Mar 16, 2009 | Sony Playstation 3 (PS3) Console

3 Answers

Ps3 won't play ps2 games

yes thats a firmware update. for the ps3. you need to be online to receive these and they are optional.

please rate. - Jeff Anchorage small engine.

Feb 05, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 will only play ps2 games.

call sony about this dosent sound normal to me their number is 1800-345-7669

Jan 05, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 games wont work on my ps3.. but plays ps2 games and dvds play...

How much free memory does your Ps3 have? Are the games used or scratched?
You need a certain amount of memory to play ps3 games. Scratched up games can't be read.
Did you put the disc on the right side? Lay the ps3 down and the ps3 game disc picture should be facing up.

Nov 29, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 error 80028f17

Error code 80028F17 can mean two things:


1. "Ps2 disc Boot Error , An error occurred during the start operation; Ps2 game swapped using the eject function and then play pressed quickly - Backup ps2 game inserted again". From here.


2. Happens when you try to play "C&C - Red Alert Retaliation" for PS3 from the PlayStation Store. See here for more information.

Sep 03, 2008 | Video Game Consoles & Games

6 Answers

Ps2 games suddenly stopped working on ps3

Solved!!!at least in mine.. I found that the internal PS2 memeory card was corrupted..I deleted it and created a new one...problem solved!!! I lost all my saved games though..but still price worth paying to play my PS2 Games

Feb 01, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Jammed disk in PS3

You will have to break down the unit, take the cover off the BRD (blue ray drive) and physically remove the disc. It's probably the stepper motor on the slide assembly jammed. Good luck.

Jan 26, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 games/ ps games wont play but ps2 games will

Hi Binma1990, Your best bet on getting this fixed is to go to Gamestop store and get a DVD cleaning disc kit. This in many cases will work to clean the lens of the laser without opening the PS3 and voiding the warranty. Follow the instructions on the kit in detail to get best results. If you have no luck there and are not comfortable opening the PS3, the playstation Clinic can help. Contact

Sep 27, 2007 | Sony Playstation 3 (PS3) Console

Not finding what you are looking for?
Sony Playstation 3 (PS3) Console Logo

Related Topics:

774 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Video Game Consoles & Games Experts

Zhenya Ogorodnikov

Level 2 Expert

218 Answers

shaun taylor

Level 3 Expert

1527 Answers


Level 2 Expert

219 Answers

Are you a Sony Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides