Question about Toshiba Satellite A10 Notebook

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Replacing ram problem

I only had a single stick of 256MB of RAM so I bought 2 sticks of 512MB. I had no problem replacing the RAM in the slot where the 256 was, but on the other side, i can't get the slot to pop up like the side that had the stick of 256. What can I do? Thanks for your help.

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Re: replacing ram problem


Assuming you have tried to install the piece you can't get in first (often there are space problems) and after you are sure it's aligned correctly (usually if you put one end into the slot on the clip that holds it in place - if a typical motherboard - and then align it (prior to pressing down) you should be able to get it in by gradually increasing downward pressure (make sure you are pressing straight down and applying equal pressure). The maximum amount of pressure you will have to judge but it should not leave ridges on your fingertips. IOf you have something that weighs 10 lbs and it's on a desktop pushing it with a thumb will give you roughly the maximum amount of pressure to apply.

By the way...with all ram I buy I use memtest32 (available free on the internet...just do a search) to test the ram. This saves a lot of frustration downstream with problems caused by defective ram (corrupted software)....and yes, I can hear you saying but "it's new". I won't go into the detail as to why there is significant bad ram out there but trust me...there is. Hope this helps...Tango

Posted on Jan 26, 2008

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There is many things that can happen with RAM that end up with this issue.

First I'd try removing the 256 and just place the 512mb stick into the first slot and see if that works. If it doesn't there's one of three problems occuring.

Incompatible RAM (which may fit and lock in place but still not meet the requirements systems BIOS, so it will not function)

Oversized RAM Stick (some models will only use single sided sticks of ram, where most of the newer sticks are double sided. This can actually cause problems like this and even sometimes work but only show half of the ram on that stick)

Dead Ram (It's possible and I've had it happen a few times, that you could have a dead stick of RAM. If the 512 stick works alone without the 256 in there; the the problem lies elsewhere.)

Each manufacturer has different specifications on their systems and the ram that they can use. Believe it or not, one laptop I had would only work if you had two matching sticks of RAM in the slots. So, I could use the two 256mb sticks together; but I couldn't use a 512 and a 256. I couldn't run the 1gb stick and a 256 or a 512 stick. It had to be two matching sizes. So, make absolutely sure you have a compatible stick of ram for the laptop (I suggest calling HP/Compaq and asking them if it is the correct chip as you can never be too sure). If it still will not work, then either the laptop won't support all of the 768mb, or you have a dead stick.

Try these things and see what happens. If you still have a problem, by all means, ask away. :)

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