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Shark Euro-Pro not powering up

Hi,
I just purchased this today and used it 2 1/2 times. I followed the instructions to a tee, but when I was using it the last 1/2 time the lights went out and there was no power. I checked to make sure the outlet was OK, and it was. I also tried it in other outlets with no luck. I cooled it down and tried again, but still no power to the unit. Can you help? I couldn't find a catagory for this too fit into but the description is Steam Cleaner with soap dispenser, mode EP 923H.

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  • Jennys8773 Feb 02, 2008

    I contacted Shark and they told me that it would cost me the shipping of the unit back to them, plus $16 to get it back to me, and 4-6 weeks of waiting. I actually contacted the dealer who exchanged it, no questions asked!!! I'm worried that the new one will do the same thing. Thanks for the advice!

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  • 126 Answers

This machine is under warranty and obviously has a defect. Take it back to the store you bought it from and get an exchange or refund. Do not attempt to fix it.

Posted on Feb 02, 2008

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Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it maynot be getting steam to the head...

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Here also is a link to get any of the Shark Manuals that you need.

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Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it maynot be getting steam to the head...

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Here also is a link to get any of the Shark Manuals that you need.

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Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it maynot be getting steam to the head...

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Here also is a link to get any of the Shark Manuals that you need.

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