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28487001 is not an electronic shower head made by Hansgrohe. It is an overhead shower head that has no electronic parts. Triton is a completely different company. If you have an electronic shower system by Triton you will need to contact Triton. If you have a Hansgrohe product feel free to contact Hansgrohe at 1-800-334-0455.
I too am having exactly the same problem with my triton 300 si. I have noticed that since this behaviour started the red light around the on/off switch is no longer illuminated (whether it's on or off).
I have tried calling the technical support but they wont help since it's out of Guarantee. Have you noticed any other features missing or not working?
I have a Triton Ivory 111 shower, twice this week the water as just stopped flowing mid flow, presure ok and power still on what could be the trouble??
Stew.
It is a rare occasion that the system needs to be replaced. I would call a local professional plumber and have them repair the problem. If you are unsure as to getting a "GOOD" plumber ....contact your local Plumbing Wholesale Company and ask them for a referral make sure you tell them you have a Triton System with the model if possible.
I had a brand new Triton Rapide 3 with this issue, we had good water pressure but the light on the front would keep coming on.
I found there was a micro switch located at the front almost dead center of the shower, couldn't miss it when you removed the cover. A plastic arm below this switch is raised when the water pressure increases tripping this switch and allowing the heater to come on.
I found two things wrong with this, one this plastic leaver was thin and bent easily and secondly the switch did no line up overly well with the lever. Easily fixed, I cut an inch off the end of a zip tie or panduit strap, and super-glued it to the top of the lever (not the switch as the glue will probably ruin the micro switch.) 5 minute job later and with the shower back together it works beautifully. My wife will be happy, you wouldn't believe the torrid of curses I got this morning having only replaced the old unit last night.
Probably don't need to say this but, make sure you isolate the power before removing the cover.
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