Question about Whirlpool Ultimate Care II LSQ9564J Top Load Washer

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Whirlpool ultimate care II topload washing machine

Hi FIXYA---we have a 2 year old Whirlpool top load washing machine model # LSQ965pw2. It has been working fine however this pm came home to throw aload in washer and the agitator or drum will not spin. When pull switch to turn on there is a grinding noise, it will fill machine but agitator will not spin. I appreciate any ideas or suggestions. I have 4 kids and need to use machine every day!
Thank You---
Concerned Mom in NY

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Re: whirlpool ultimate care II topload washing machine

Well I'm going to do my best to fix your washer. First unplug the washer and turn off the water. If you have a shop vac take the drain hose out of the drain,and through the drain hose vacuum the water out of your washer. If you don't have a shop vac go to the auto parts store and buy a pair of radiator hose clamps . Then facing the washer locate the two screws. They will either be in the front or rear of the control panel and back them out far as you can. Once you have done that pull the control panel slightly forward, and tilt it back on the hinges. Now unplug the lid switch wire but don't forget to plug it back when your done. Next locate at the rear of the washer body the two gold clips then push forward, and take careful note of how they fit. Then pop them out with a screw driver tilt the washer body forward at 45 degree angel and walk forward with the body, and set it down. Now you will see the white pump and motor assembly. You should see two clips holding the pump to the motor pop them off, and pull the pump off the motor shaft. Now if you fell the need to remove the pump use the radiator hose clamp. take them and clamp the hose coming from the tub but its not necessary for the repair. Next disconnect the wiring harness from the motor (note the position of the harness for reassembly). Remove the two 5/16 inch screws from the motor clamps and pop the clamps off. Once that is complete, remove the motor put the new coupling on the motor and transmission shaft. I use a socket and a hammer

Posted on Jan 26, 2008

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