Question about Panasonic KX-T7633 Corded Phone
I need to change my main no answer greeting. But when I press the VM Button, and press #6*998, ten next prompt asks for my password, but the password the installers put in is not working, and it will not let me go onto the next step of changing my message. There is NOTHING in my manual for changing the main No Answer Greeting - only mail box greetings.
How do I fix the password thing so I can change my greeting???? HELP!!
You need to change the password on 998 if you don't know it. You can delete the mailbox password from mailbox 999 (if you have that password...).
Otherwise a certified dealer will need to use a computer to reset the password.
In the worst case scenario, the dealer's password is lost too... but a certified dealer can do a total reset on the system and get it set up again. One of the things we always do is provide a button on the receptionist's phone that shows when a message is left in 998 - a very popular feature indeed, but it does need to be planned for when the system is first initialized.
We have a support package that allows us to make all the changes you need over the Internet for a flat annual fee. If you want your whole system to work properly and all changes to be made for you at a flat budget, call us at 877-236-8376.
Posted on Oct 14, 2008
Tips for a great answer:
- To Access Supervisor Options:
- From main menu, press 6 for Supervisor Menu
-Press 2 for Routing Box Administration
-Enter Box Number that you are changing / recording
(Main Day Greeting is box 800, Main Night greeting is box 801)
-It will repeat the number you entered and prompt you to press 1 if its correct
-Press 3 to Modify
-Press 1 for Greetings
-Press 2 to Record Greeting
-Press 1 to replay current greeting or Press 2 to record greeting
-Press * (star) for current greeting
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