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Nortel norstar reset system coordinator password

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ON NORTEL DO A FEATURE 983 PASSWORD IS GOING TO BE 120000 AND THAT WILL PROMPT YOU THRU RESETING THE PASSWORD IF THAT DOES NOT WORK DO A FEATURE 985 PRESS 9THEN TYPE IN (RESET SM ) THEN TYPE IN (PSWD) AND IT WILL GO BACK TO DEFAULT . PS THE SM STANDS FOR SYSTEM MANAGER

Posted on Feb 12, 2008

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Not the normal voicemail problems


Before you can do anything you need a M7310. Programming a Nortel voice mail requires M7310. It uses the 3 soft keys under the display to program it. You can get one cheap on EBAY. Next you need to find out what type of Voice Mail System in connected to your Nortel phone system. Below is a link to a Older StarTalk manual. You may have a StarTalk, StarTalk Flash, or a Call Pilot.
http://www.myuserguides.com/Nortel_Norstar_Startalk.pdf#page=15&zoom=auto,-69,407

Below is a link that tells how to reset the System Manager Password.
Reset Admin Password Norstar Meridian and Nortel BCM Help Guides

The default code and password for System Admin is F983 and 1020000 or 1021111. The photo below shows a system admin programming tree. Hope this helps
Charlie

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Apr 10, 2015 | Nortel Norstar M7208 Telephone

1 Answer

Voice mail locked after various attempts at putting wrong password in. How do I rectify?


Your mailbox is assigned a maximum number of incorrect password attempts.
Norstar Voice Mail records the number of incorrect attempts from the last time your mailbox was successfully accessed. Once the number has been passed you are"locked-out" Your mailbox cannot be opened again until the System Coordinator resets the password

Oct 22, 2013 | NorStar Meridian M7310 Phone

1 Answer

I have mistakenly changed the password to the CCR log in for my Nortel Norstar phone system.. Is there a work around or reset option available so that I can access the system? I need to change the greeting...


to reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000.

Apr 13, 2010 | NorStar Startalk Flash 2 Phone

2 Answers

I am locked out of my admin mailbox on my nortel nt8b26aabl phone, when i use feature 983 and then password 102000, it says invalid password.???


to reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000.

Dec 11, 2009 | NorStar T7316E Corded Phone

1 Answer

We have Nortel T7316. I have been locked out of the voicemail admin. I have tried all passwords I can think of but cannot get in. Please help


How do I reset a password on a Norstar Voice Mail mailbox?
Press Feature 983.
Enter the System Coordinator's Mailbox number (default is 12, 102, 1002, depending on length of extension numbers) followed by Password (default 0000).
Press MBOX.
Press CHNG.
Enter the mailbox number that is giving you troubles.
Press RESET. The password has been reset to default (0000).

Good Luck.

Aug 26, 2009 | NorStar T7316E Corded Phone

1 Answer

Nortel Admin Password Problem


You use the f985 to reset the password. But i cannot publish the password here. It is in your vm manual.

Aug 09, 2009 | NorStar M7324 Telephone

1 Answer

Our system coordinator password does not work.. it states invalid password. How do I reset this


Log in with the installer password and change it. It's probably on this forum somewhere or you can email me privately for the password at carl@airpost.net. If that password doesn't work, you'll need to go back to the person who installed your system or back to Nortel to reset it.

Mar 30, 2009 | NorStar M7324 Telephone

1 Answer

How do I reset a password if I do not know the existing one?


Your system administrator (usually your senior secretary or whoever runs the phone system) needs to reset the password (automatically resets to 0000).

Jan 07, 2009 | NorStar M7310 Corded Phone

1 Answer

System Coordinator Password Reset


Press "Feature 985" - this will show the voicemail extension. Dial "9" and it will prompt you for a password. Using the dialpad, dial "RESETSMPSWD". This will change it back to the default of "0000".

Good Luck!

Mar 31, 2008 | Nortel Norstar 16-Line PBX Speakerphone

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