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Posted on Jan 25, 2008
Answered by a Fixya Expert

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Tray won't open

Hi,

I purchased a Pioneer DVL-909 combo unit 10 years ago and it has never given me any trouble with playback or anything. Today, I tried to switch it on and though it tries to cue up, the disc tray will not open. I tried switching off the power and also unplugged the power chord, but to no avail. Is my unit fried? Is there some way of fixing this? Is it worth fixing? I don't have the manual, so would appreciate any assistance. I'm a total novice, so I apologize if the question is stupid.

Thanks.
Rich

  • 2 more comments 
  • mahahooey Jan 25, 2008

    No, there is no disc inside and there does not appear to be anything blocking the disc tray from opening.

    When I power up the unit "Stop" comes up on the screen automatically. When I click on the "open/close" button on the remote or on the unit, the "open" message comes up on the screen, but the tray does not open as it has hundreds of times before.

  • mahahooey Jan 26, 2008

    I paid $10.00 for the service manual based on your suggestion and having received it, find that it is extremely complicated. The first line of the manual indicates that it is for "qualified service technicians; it is not meant for the casual do-it-yourselfer." I thought I was clear in my first email that I have no technical experience. I feel that I was misled in your suggestion to order this ("that should get the problem taken care of") and am unsatisfied with this result. I will have to take the unit to a technician, which is what I was thinking of doing in the first place, so I don't feel that your service provided any kind of resolution for the money I paid. I am asking for a full refund to fixya.

  • sandra313 Jan 04, 2009

    This just happen because it was working alright the day before. The DVD is inside the player and when I tried to get the tray to open the player would make a whirling noise and then shut itself off. I tried with the CD and LD button, but the same thing happened. This happened once before around in 2000 and I took it in to be repaired.
    Sandra
    [email protected]


  • Anonymous Mar 05, 2009

    I keep getting FAQ's and other useless spam emailed to me or posted through this website when I ask a question. Dude. Pay attention.
    I'm looking for a T R O U B L E S H O O T E R not a swipe and beep man, a point and click artist or a kid who thinks his job consists of Keywording your text and pasting a Google Search result into a return post or a return email. Duh. If I wanted to be annoyed by stupid kids I'd move back in with my wife.

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2 Answers

Damen Wong

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  • Master 1,950 Answers
  • Posted on Jan 25, 2008
Damen Wong
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Hi,

Is there a disc already inside? Also, check if there isn't anything blocking the tray physically from opening.

  • Damen Wong
    Damen Wong Jan 25, 2008

    When you push the eject button...is there any indication of the tray trying to come out?

  • Damen Wong
    Damen Wong Jan 25, 2008

    I am sorry but I would advise you to get the unit serviced (probably the motor that opens the tray has malfunctioned). If you would like to open up the unit, then you need the service manual from the link that Slinteriors has provided.

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Sonny Berry

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  • Pioneer Master 8,617 Answers
  • Posted on Jan 25, 2008
Sonny Berry
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It could be electrical or mechanical. Without checking there is no way to be sure. You can get the service manual for your model for 10.00 at the following link. That should get the problem taken care off.
http://www.electronicsrepair.net/dvd9.shtml

  • Sonny Berry
    Sonny Berry Jan 26, 2008

    I offered a link to the manual simply because in your first statement addressing the issue, you mentioned that you didn't have the manual. All service manuals advise that it is only for service personnel, However, many people have found the service information valuable to understanding and solving the problem they are having with their equipment. I am sorry it didnt work out for you.

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