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Hi, I have a Lenovo 300 C100 now forabout 18 months, with no problems up until now. The other night my service provider (AOl) sent a message informing that new software was needed to update my laptop & ever since every time I switch it on I maybe get as far as logging on & for to reason it switches it self off with no warning so I can't do anything with it. Can anyone help me? Regards, Anne

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  • Anne Smith Jan 25, 2008

    Thanks, I will try what you have suggested.



    Regards,


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Boot the computer into safe mode. Do this by hitting F8 repeatedly as the computer boots up, and when you see the menu, select "Safe Mode".

Once windows is up, uninstall AOL via Control Panel->Add Remove Programs.

Hopefully now when you reboot again your computer will boot up normally and won't crash. Then you can try and reinstall the earlier working version of AOL.

Posted on Jan 25, 2008

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