Question about Microsoft Windows XP Professional With Servise Pack 2 (e8503040) for PC

2 Answers

XP Pro In my control panel add and remove there is a huge gap between the first entries and the last starting after E's and with a black area and white verticle stripes that get wider until it starts again with G's (I have to move the slider almost to the bottom before the G's show up and I am not sure what caused this. I have 3.5 gig of Ram and 2 - 250 gig hard drives. I want to reinstall my XP Pro (I have an upgrade CD) since I feel this will fix the problem and since my computer does not respond as fast as it should and programs open slowly, is it possible to reinstall the uograde? Will I loose any information or data? Thank you

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  • MrRam333 Jan 25, 2008

    I forgot to mention that I previously upgraded from 98SE to XP Pro with the upgarde CD I purchased. I wanted to know if the upgrade CD be used to check for errors or reinstall over itself to fix any missing registry entries?

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The problem is with one of your installed programs that has a bad custom uninstall icon registrations - likely the last one listed before the gap, though it could be the one listed after the gap. And in one case, the program that was causing the gap was not otherwise displayed at all in the add/remove programs list!

If you go to the registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall, you'll find a list of programs that have registered for appearing in the Add or Remove Programs control panel. Some of them might have been so kind as to provide a "DisplayIcon" value, thereby saving the control panel the indignity of having to guess at an appropriate icon.
Unfortunately, if they put a bad icon registration in that registry value, the result is a bunch of blank space since the control panel is trying to reserve space for a bogus icon.
The format of the icon registration is a filename, optionally followed by a comma and a decimal number.
C:\full\path\to\icon\file.dll
C:\full\path\to\icon\file.dll,123
Since this is not a command line, quotation marks are not necessary (although they are tolerated). Furthermore, the number can be any value except for -1. Why is -1 forbidden? Because the ExtractIcon function treats the value -1 specially.
If the icon file does not exist in the icon file, or if the icon number is -1, then the icon specification is invalid and the Add or Remove Programs control panel will reserve an odd amount of space for an icon that doesn't exist.

Posted on Jan 25, 2008

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Reinstalling Windows can be done in two ways...

1. Install it over your current installation.
2. Install from scratch.

The best thing to do is back-up data on some other disk that you cannot miss. Make s since a clean install will erase all data. Installing Windows over your existing installtion is not advised since it makes a huge mess out of things.

I'm not sure about the upgrade CD. It should work, if it doesn't you need to install a copy of XP first and then use the upgrade CD over it.

I hope this helps you out. Please rate the solution.

Greetings,

DarkNeogen.

Posted on Jan 25, 2008

  • Pascal Willemen
    Pascal Willemen Jan 25, 2008

    You can boot from the CD. There are some options in the setup. Do not choose for the Recovery Console but accept the license agreement and select the installation you want to repair, using the R key. If there's no option to Repair, do not continue because you will install a new version.

    When it has copied the files, let it reboot but don't let it boot from CD anymore.



    For reference, you can see this article:
    [How to perform a Windows XP Repair Install]



    Greetings,

    DarkNeogen.

  • Pascal Willemen
    Pascal Willemen Jan 25, 2008

    Official Microsoft reference: link

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