Question about Brookstone Pure-Ion (506840) Air Purifier

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I get the Buzzer with an illuminated panel

I have the Brookstone Pure-ion advanced (506840). I recently washed and cleaned the filters. After drying and reinserting the filters into the unit I started the machine. During the intial start sequence the CLEAN FILTER light illuminates. The unit operates normally for a few minutes, then a buzzer goes off and the whole panel lights up. The machine doesn't shut off, the fan continues to run. I have reset the unit multiple times by pressing and holding the FAN SPEED icon for 10 sec. So far the machine has worked correctly only once since I first experienced this problem.

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  • GDBINNH Jul 22, 2008

    I have the same problem as indicated by the first user indicating the problem. All lights on, buzzing sound and then unit shuts off. Sometimes I can get it back on for a while and then it happens again.

  • Anonymous Jul 23, 2008

    Same thing happens to me. Does Brookstone offer support???



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Posted on Mar 25, 2010


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Posted on Jan 02, 2017

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Try leaving it unplugged for a while to reset it.

Posted on Jul 23, 2008

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1 Answer

Where can I but the charcoal filters for my Pure-Ion air purifier?

If you go to this website, you will see that this model has a washable filter:
If you still have the literature that came with the purifier, contact their support number if your unit has a charcoal filter.

Oct 25, 2010 | Brookstone Pure-Ion (506840) Air Purifier

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Try leaving it unplugged for a while to reset it.

Jul 23, 2008 | Brookstone Pure-Ion (506840) Air Purifier

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Clicking noise

after cleaning is it dry. you might want to take apart and see what is clicking wheel or some thing hard to tell since i can't see it. as far as options . check with the manufacture google it check them out on line hope this helps. Tom

Jun 20, 2009 | Brookstone Pure-Ion (506840) Air Purifier

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i am a low voltage tech my wife told me that our 506840 air cleaner stopped working so being a tech geek i had to know why it just stopped working.when plugged in i heard a click telling me that the main board was getting power.opened the back end where power cord goes to put my meter and voltage was going to the main power coil. but the main board was oxidized. when my wife was cleaning the filters and might not have had the filters completely dried the water was dripping down to main board.the unit to main power source is not design very well where water from cleaning the filters can drip down to main power board.solution i am working on is trying to get a new board when we bought this it was $499.00

Oct 15, 2008 | Brookstone Pure-Ion (506840) Air Purifier

1 Answer

Snap and no power

I beleive your unit is overheating. this maybe due to build up on the air intake -rear of unit etc.
If there is no way to clean filters you may have to manually take it apart and remove dirt

Aug 12, 2008 | Brookstone Pure-Ion (506840) Air Purifier

2 Answers

Brookstone Pure-Ion Air Purifier

Try this link. This is for the older version. Also check Brookstone's customer service heading "product manuals".

Feb 23, 2008 | Brookstone Pure-Ion (506840) Air Purifier

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I need a user manual or guide for Brookstone Pure-IonĀ® (506840) Air Purifier

I emailed Brookstone and they sent me the link one their site.

They also said that you can find it through customer service product manual archive link.

Feb 02, 2008 | Brookstone Pure-Ion (506840) Air Purifier

1 Answer

Device is inoperable

I've had the same problem since the first time I tried to turn it on. I have to press the on button 20-25 times over a period of 5 min. to get it to work.

Feb 01, 2008 | Brookstone Pure-Ion (506840) Air Purifier

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