HP Deskjet 5550 cartridge carriage stuck SPAM SPAM SPAM 1-800-532-4187

These are the steps on how to install/replace cartridge(s) on Hp Deskjet 5550.

• Press the POWER button to turn on the printer.
• Open the top cover. The cradle moves to the center of the printer.
• Open the cradle latch.
• Slide the print cartridge out of the print cartridge cradle and discard it.
• Remove the replacement print cartridge from its packaging and carefully remove the plastic tape. Hold the print cartridge so that the copper strip is on the bottom.
• Slide the print cartridge firmly into the cradle. Ensure that the copper contacts of the print cartridge meet the copper contacts of the print cartridge cradle.
• Close the cradle latch.

If you need further help, let me know.

Good luck.

Thanks for using FixYa.

Solution:

*Turn on the printer

*Take the cartridges one by one

*Get a clean wet cloth and wipe the copper contacts inside the carriage / and also witht the cartridges.

*Insert it back / Turn the printer on

*Tried printing again.

If it doesnt work, Its a hardware failure on the cartridge itself or replace the printer / HP TECH Support always advice this!

HOpe this helps! Goodluck!

This is typical cartridge problem.Which cartridge changed?This printer can print with the only one cartridge inside it, whatever which.Try this: Open cover put out color cartridge then close cover.If blinking stops replace color cartridge.If blinking continues put out black cartridge and put in color.If blinking stops replace black cartridge, if not stop replace both cartridges.
If this not help your printer has problem in carriage unit and need repair.

Hi,

Thanks for contacting Fixya.com

Please try the bellow mentioned troubleshooting steps to help elliminate the paper jam and noise issue for your printer:

Things that cause a carriage jam error:

Dirty encoder strip.

Damaged encoder strip.

Encoder strip spring mount out of position so strip is slack.

Encoder strip not threaded through the emitter/detector that reads the lines on the strip. (just fixed a 5550 with this problem)

Emitter/detector that reads the lines on the strip is bad, this is part of the carriage PCA, (board).

Carriage stuck on side because service station is not releasing it.

Carriage stuck due to being tilted at wrong angle, if it's stuck a few inches from the right it needs to move farther to the right to be released, stuck a few inches from the left end move it farther to the left. (instructions probably on HP web site, they are there for the DeskJet 5550)

Carriage binding on rail due to ink build-up or lack of lubrication, (be careful what you use to lube).

Bad carriage motor.

Bad carriage drive belt.

Some machines have a timing disc on the service station motor and may indicate a carriage jam if the service station motor does not turn.

The cause could also be a loose cable connection on a small circuitboard inside the printer (The one that controlled the paper jam sensors) I fixed it by saudering the leads to the board until I had a good connection again.

Thank You and best of luck,.

If there is power to the machine then there is most likely something broken in your printer. If there is no power then the carriage is locked. Turn the machine on, when the carriage moves pull the power. The carriage will now be unlocked while the the power is off.

The print carriage is stuck.

Solution

1. Open the top access door on the printer.
2. Remove the print cartridges.
3. Close the print cartridge flaps after removing the print cartridges.
4. Turn the printer off and then on again.
5. Replace the print cartridges.
6. Close the top access door.

If the resume light continues to blink after the print cartridges are released,

OR

the print carriage is stuck or makes a grinding noise, follow these steps.

Solution

1. Lift the top cover to the printer.
2. Turn the printer off and then on again.
3. Unplug the power cord from the back of the printer when the grinding noise starts. Unplug the power cord from the wall outlet.
4. Move the print carriage towards the middle of the printer (this procedure may take a couple of tries to get the timing correct).
5. Take out the print cartridges and close the top cover.
6. Plug the power cord into the wall outlet. Plug the power cord into the back of the printer.
7. Open the top cover, reinstall the print cartridges, and then close the top cover

Solution

1. Open the top cover.
2. Unplug the power cord from the back of the printer. Unplug the power cord from the wall outlet. Wait a minute or so.
3. Plug the power cord into the back of the printer. Plug the power cord into the wall outlet

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

With the power off. Push the carriage to the left about 4". Power up the printer. It should go through its normal reset. When it's done making noise look in & see if it went back to the center?
Open Printer & Faxes. Your default printer should have a check nex to it. make sure it is the 5550. Click the 5550 once so it's highlighted. Click file & open. Clear anything that is waiting to be printed. Close all the opened windows. Re-start the Pc.
I should list HP's suggestions too:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00034342&lc=en&cc=us&dlc=en&product=71896&rule=45014&lang=en
Try a test page even is so. Post back...

That flashing pattern is consistent with a stuck carriage. Here is a copy/paste from HP concerning the 5000 series and your flashing lights.

Issue

The print cartridge carriage is stuck.

Solution

1. Open the top access door on the printer.

2. Remove the ink cartridges.

3. Close the cartridge flaps after removing the ink cartridges.

4. Turn the printer off, then on again.

5. Replace the ink cartridges.

6. Close the top access door. Issue

The Resume light continues to blink after the cartridges are released.

OR

The carriage is stuck or makes a grinding noise.

Solution

1. Lift the top cover to the printer.

2. Turn the printer off and then on again.

3. Unplug the power cord from the back of the printer when the grinding noise starts. Unplug the power cord from the wall outlet.

4. Move the carriage towards the middle of the printer (this procedure may take a couple of tries to get the timing correct).

5. Take out the cartridges and close the top cover.

6. Reconnect the power cord to the back of the printer. Plug the power cord to the wall outlet.

7. Open the top cover, reinstall the cartridges, and then close the top cover.

try to re-insert the cartridge on the carriage cause maybe it doesnt mesh proper with the printhead anymore.

I'm not really understanding your question. Does the paper get stuck as it exits the printer?