Question about Canon PowerShot SD870 IS Digital Camera

2 Answers

My camera is not hooking up w/ my computer

Hi! I received a Canon Powershot SD 870 camera for Christmas and installed all the software. I was able to take pictures and upload them on my computer 2-3 times. I hooked up my camera yesterday and nothing. No sound came from my computer, and no screen came up. I have uninstalled and reinstalled the software for the camera and nothing has worked. Is there something that I am missing? Thank you! Amy

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  • Anonymous Apr 03, 2008

    Have had no trouble running my camera through the computer. But just took some shots and nothing is happening. Got a message on the computer saying "cannot detect camera. Check connection to camera, then retry." But it is connected.

  • lannaraven May 19, 2008

    the exact same problem happened with my camera but I cannot get my computer to install the driver. It keeps telling me to contact canon.. and they dont know what the problem is either. I was able to upload the pictures to my computer a couple times and when I tried this morning nothing happened. The computer doesnt recognize anything being plugged in

  • Anonymous May 31, 2008

    All of a sudden , I can't download either. Same message as the other two people. Cannot detect camera...blah, blah. What's going on here? I just bought the thing about a year ago. The manual is poorly written and confusing to beginning digital users. I need a solution soon.

  • harry rooster May 11, 2010

    When you attach the camera to your computer is the camera in playback mode?



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  • 47 Answers

Contating canon is probably the best idea. I personally dislike their software and just pop the SD card into my memory card reader and click and drag the files onto my computer

Posted on Jan 30, 2008


Hi! Yes, I have pressed the arrow button when hooking it up. I still haven't been able to get it to work. It is covered by a warranty, so I will be sending it back, I guess--if I can't fix the problem myself. Thank you!

Posted on Jan 29, 2008


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Posted on Jan 02, 2017

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