Question about Panasonic KX-TG5632 Phone

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Phone dropped in water- 2 problems

I have the kx-tg5633 phones. I dropped in water few days ago. I removed battery and let dry. Problem 1: when I replaced battery the phone turned on and I was able to make calls and I could hear the other person. Unfortunately, the other person cannot hear me at all. Problem 2: Since I thought the phone was working ok, I returned it to the cradle (2 days after it got wet). The phone doesn't appear to be charging and the bottom of the handset and battery are hot to the touch. It still turns on, has all contact info, dials, and places the call. Is there any hope?

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It sounds like like the phone's microphone isn't working. That's why the other party can't hear you. Your ear piece is working because you say you can hear the other party.

What makes you believe that the battery isn't charging? Batteries will get warm when they are charged. This is normal. However, you say "hot". How hot is "hot"? Can you keep your hand and fingers on it without discomfort?

I don't believe you can plug the battery in backwards. That would cause the battery to get hot if the + and - were swapped. The battery connector is polarized to prevent that from happening.

There still may be water in the micophone and the phone that you can't see. I would find a way to make sure its really dried out.

The best way would be to take the handset apart but that isn't always easy to do for most people. However it would give you a chance to inspect the microphone.

You might try placing it in front of a hot air register that is putting out warm air from your furnace. Remove the battery & battery cover so that the warm air can get into the inside.

The microphone have have been damaged from the exposure to water.

Posted on Jan 25, 2008

  • SHARCNET-USA
    SHARCNET-USA Jan 25, 2008

    "The microphone may have been damaged from the exposure to water."

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