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My Portable Toshiba SD-P1850 only shows half a screen

I have a brand new Toshiba dvd player, and have watched a movie full screen twice. 2 days later, I only have half a screen. I even let a movie run full through in hopes that the other side would "pop" up. No luck, I have messed around with trying to fix it and I have given up. I let it be for some time now, I finally tried to turn it back on in hopes that it magically was fixed, nope. Any help would be appreciated. Or just the words throw it away and get a new one, whatever the case.

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  • lee_9404 Jan 25, 2008

    "Are you sure that you're not watching a "letter boxed" movie?...."



    nope, it was the same movie I had already watched. This was a gift and have no receipt so I'm not sure what they would say, I do know however it was purchased at a Best Buy.

  • lee_9404 Jan 29, 2008

    To be honest I'm not exactly sure what "pix compressed and complete" means. When I try to play a dvd the entire right side of the screen is blank. When I hit a picture option button on the dvd player I can flip the image to the right side, then the half image will be upside down and the left side will be blank. Confusing huh?

  • Anonymous Mar 16, 2014

    I started my free trial on my tablet . It used to much data to watch a movie on my tablet so I asked to be swithed to the dvd mail plan.
    So they switched me but I feel thatmy free trial should stat from the date we changed to dvd mail plan. I dont believe thats what they did. They just continued the time frame from the streamig to tablet trial start date.
    Since I only watched a small part of a movie on my tablet, I really dinnt get a full free month? So I would like my free trial date to begin from the time it was switched please. Please be promp, because thier going to start charging me in the next 2 days.
    The payment should be taken from my card 30 days after the switch!
    Please get back to me right away so my card is charged in the crrect cycle. Sincerily, John Atcheson.

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  • Master
  • 979 Answers

If it is brand new, I would partake of the company's warranty support and get it fixed. Are you sure that you're not watching a "letter boxed" movie?....accordianman

Posted on Jan 25, 2008

  • Michael Borelli Jan 26, 2008

    Is the pix compressed and complete? Or is there some parts of it missing?

  • Michael Borelli Jan 29, 2008

    Okay I have enough info now that it sounds as if your display processor has gone kaput, or you have a bad cable connecting the screen to the electronics. Pix is short for picture, and compressed simply means smaller...accordianman

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