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That happened to me ! I had to go into settings, then reset settings. you won't lose anythinng. and if you haven't already changed your security pin or whatever it is 0000
I selected the vibrate option after downloading a silent ringtone and setting that silent ringtone to the the default ringtone when vibrate in on.
For a silent ringtone, just perform a google search
Have you contacted your service provider since switching to this phone? Sometimes when switching to different type of phone you're still getting updates for your old phone instead of new phone. This problem can usually be fixed by simply calling your service provider and having them change your profile to suit your new phone and then you will get updates compatible with that phone. Hope this was helpful.
The small switch on the top of the left edge of the iPhone turns on/off the vibrate function. Ringtones are affected by pressing the longer switch just below the vibrate switch.
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