Question about HP Compaq Presario V2000 Notebook

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Internet explorer not working

When i installed some smart browser the internet explorer has stoppedworking and coming with a error message Exception E registry exceptionin module BHO010~1DH at 0001B6D6 failed to set data for browse newprocess
please help me in resolving the problem

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Re: internet explorer not working

Reset browser dont use those smarty browsers most have bug holes go into controlpanel then internet options then in advaced tab hit reset exployer ok

Posted on Jan 25, 2008

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I installed Chrome, downloaded latest Adobe flash player and Internet Explorer 11...keep getting "oops msg about browser


1. Dont use two different browser like chrome and ie at same time.
2. I f you are getting message in firefox go to this link Firefox Nightly Fix Oops your browser seems to have cookies disabled error...
3.. Please give more detail if you post any question.

Dec 14, 2014 | Acer Aspire One PC Notebook

1 Answer

Is it possible to update all drivers on my laptop pc

Internet Explorer has nothing to do with a driver. It's just the worst browser around but Gates was smart enough to get it packaged with every system sold. You can try getting into your Internet Options in the Control Panel and set Internet Explorer back to it's default settings under the Advanced tab.

Go download some other browsers and enhance your surfing experience.
Get onlineand got to In the google search box type: "Download Mozilla Firefox" (without the quotes). Download and install it from Mozilla's site. Unlike Internet Explorer, it does not take 30 minutes to install. It will be up and running in less than 3 minutes. Do the same thing for Opera and Google Chrome. Just put "Download Opera" in the google search and download and install it. Put "Download Google Chrome" in the google search and download and install it.They are faster and safer than Internet Explorer. Most times they work even when a virus has shut Internet Explorer down.

Apr 21, 2012 | Toshiba PC Laptops

2 Answers

Remove IE9

The full guide can be viewed at Microsoft's site to install / uninstall Internet Explorer 9 (eg use IE8):

I've pasted the relevant portion for your convenience:

To uninstall Internet Explorer

The following instructions apply to both Windows 7 and Windows Vista.

  1. Click the Start button 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33.jpg, type Programs and Features in the search box, and then click View installed updates in the left pane.

  2. Under Uninstall an update, scroll down to the Microsoft Windows section.

  3. Right-click Windows Internet Explorer 9, click Uninstall, and then, when prompted, click Yes.

  4. Click one of the following:

    • Restart now (to finish the process of uninstalling Internet Explorer 9, and restore the previous version of Internet Explorer).

    • Restart later (to wait until you shut down or restart your computer).

gl_ico.png Note

After you uninstall Internet Explorer 9, the previously installed version ofInternet Explorer will be available on your computer. It is not necessary to reinstall.

Please leave feedback if this was helpful. Thanks!

Apr 08, 2011 | PC Laptops

3 Answers

Not saving to desktop as ''problem occured Close and try

Let's try to isolate the problem first

1) Try downloading something different from a different website. If you succeed, then there is a problem with the original file or the connection to the original website. If you get the same error message, go to the next step.

2) Check the disk for errors. Run chkdsk c: /r. It will tell you that it cannot lock the disk blah blah blah. Anwser "yes" and restart. It will take quite a while to check the disk, but it will fix all fixable errors. Then, try again. If it doesn't work, go to the next step

3) Do you have a "download accelerator" installed and running (e.g. GetIt, Donaload Accelerator Plus, etc??) Some websites do not work well with download accelerators. Don't ask me why. They just don't. Either disable it or uninstall it and try again.

4) Try a different browser. If you're using Internet Explorer, try using FireFox or Opera

Please, report back to see if any of these helped.

Mar 26, 2010 | Dell Inspiron 1420 Laptop

1 Answer

My browser will not connect to the internet

Do you have any other internet enabled applications that are connecting properly? If you do have other internet enabled apps and they too are having problems than I would suggest trouble shooting your network connections.

If you are running Windows XP go "Control Panel" and under "PIck a Category" select "Network and Internet Connections". Next select "Network Connections". Right click your network connection and select "Repair". Windows will attempt to repair your network drivers, settings, and reestablish your network connection. If unsuccessful it will attempt provide an error message describing the problem.

If you don't see that option start checking connections along your network cable wiring. A plug may have come out or a cable damaged.

If it is not your network connection or your wiring it is your browser software. Reset your browser back to default settings to repair any changes made by accident by yourself or perhaps a website attempting a browser hijack:

Reset Internet Explorer to the default settings To reset Internet Explorer to the default settings
  1. Close any Internet Explorer or Windows Explorer windows that are currently open.
  2. Open Internet Explorer.
  3. Click the Tools button, and then click Internet Options.
  4. Click the Advanced tab, and then click Reset.
  5. Select the Delete personal settings check box if you would like to remove browsing history, search providers, Accelerators, home pages, and InPrivate Filtering data.
  6. In the Reset Internet Explorer Settings dialog box, click Reset.
  7. When Internet Explorer finishes restoring the settings, click Close, and then click OK.
  8. Close Internet Explorer. Your changes will take effect the next time you open Internet Explorer.
Hope this helped.

Feb 05, 2010 | Acer PC Laptops

2 Answers

Help-every time I run explorer 7 on vista and try to copy something to my email i get this error message and it relaunches explorer. can someone tell me what to do? --- Problem signature: Problem Event...


Have you considered upgrading to Internet Explorer 8/ It is a much more robust browser than its predecessor, IMO.

Alternately, you may wish to try Firefox. I was hesitant after using IE for so many years, but I've been using it for about two years now, and I dont even open IE anymore. If for some reason you wish to stick with IE 7, you may wish to reinstall it and see if that clears things up. If there is any reason why you aren't able to install Internet Explorer 8 for some reason, or able to reinstall IE 7, then Firefox is a great alternative. Lastly, I have used Google Chrome browser, and it's really not bad - even has the ability to use Google's online applications that really come in handy (the same technology that their new operating system will contain. It will to be out a little later this year - Watch out Microsoft).

Hope this helps. Take care.

Jul 15, 2009 | Compaq Presario CQ60-220US PC Laptop

2 Answers

There is a connection to the internet but Internet explorer does not connect to the internet, and opera does not connect too, Google chrome, and Mozilla Firefox does connect, i am using Mozilla Firefox...

my friend did you try to update your intenet explorer and opera browser? try also to see its configuration and reconfigure it. And if you have already update your internet explorer and opera and it did same problem again kindly reinstall that browser and try it running again after you have you reinstallation. 

Jun 26, 2009 | Dell Inspiron 6400 Notebook

1 Answer

Internet exp stop working whenever i want to view my fb home

It could be one of the Internet Explorer Add-ons is causing a problem or it is conflicting with another add-on.

Start Internet Explorer withour add-ons:

Click Start, then click Run and in the Run box type in iexplore.exe -extoff

Internet Explorer should open up without a home page and on the screen will tell you it is working without add-ons. Try and browse some of your websites.

Does this error happen when you try this? If it doesn't, go to Control Panel > Internet Options, click the Programs Tab at the top then click the Manage Add-ons button. Go through the list of add-ons that are currently installed and disable the ones you recognize like Google or Yahoo toolbars, etc. Don't disable any of them that you know the publisher for, like Microsoft or Java (Sun Microsystems)

If the error still occurs, the Internet Explorer 7 you have may have an error. You can back up your favourites list, the go to and download and re-install IE7 or download and install the new IE8.

Also, if it occurs on a specific website like Facebook, update some of your website add-ons. Go to or and install the latest Java and Flash Player.

Mar 29, 2009 | Sony VAIO Notebook

1 Answer

Internet explorer will not open. Error message below.

Okay, the driver for IE (hal.dll) needs to be reinstalled.

Do the following:

Press the windows key and R
Type in command
In the command prompt that comes up:
Type in cd C:\Windows\System32\
Type in taskkill /f /im "hal.dll"
Type in del hal.dll
Then restart your computer

What taskkill does is kill the IE application that is using the driver so you can delete it. After your system restarts, Windows will automatically reinstall the IE driver, and the problem will be fixed!

Mar 12, 2009 | Dell Vostro 1500 Notebook

1 Answer

Can't get onto internet because of error message.

Hi there
Try a different explorer instead, Mozilla Firefox 3.0 is an excellent browser.

Good luck and thanks for using Fixya!!

Feb 12, 2009 | Panasonic Toughbook T2 Notebook

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