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This sounds very much like a faulty motherboard if it continually reboots. Try accessing the BIOS using the F8 key, however check you manual to make sure your motherboard uses the F8 key. If you can access the BIOS, it would be worth doing a complete reset to factory defaults and see if this fixes the problem. If you cannot access the BIOS, then you will be looking at a new motherboard.
Hi Richard, most enhanced keyboards need a specific driver to run. Go to the manufacturers website to download the driver. or search on Google. You might also have to enter BIOS (accessed when the computer is booting..look for a message that tells you how to get into BIOS, or look in your user manual). Often it can be accessed by pressing the DELETE or F1 key just after you power up. The option in BIOS you may have to change is something like "enable Legacy support for USB". Have you tried looking in the Dell support website? As you just recently(?) bought this, you can ring up Dell support centre and ask them to help. Cheers, Steve
Hi there. Get the PS/2 keyboard and go back into the bios, make sure all the USB controllers are set to "enabled", save the changes and exit the bios, the computer will restart and your USB keyboard should now work and you will be able to access the bios using the USB keyboard.
Often times this happens when using a USB keyboard / Mouse.
Or when using a USB keyboard through a PS/2 Converter.
Try using a PS/2 Keyboard if available (Small Round connector with a small amount of pins, similar to a S-Video connector.)
Also. Access your BIOS settings and assure that you have Legacy USB keyboard support. Depending on your computer the BIOS / Setup Menu / Options Menu/ Etc. can be accessed by pressing the following key during boot: F1 F2 ESC DEL F12
Let us know your setup(KB and Mouse Port type), and if you have any other issues.
Did you go into the BIOS and set it to recognize the USB Keyboard after you reset the BIOS? Is windows not noticing it or the BIOS. You stated that it recognized the USB keyboard and then said that it did not. What does all of this mean? USB keyboard does not activate "del" setup.
If it does not work, it is because you reset the BIOS and did not change the settings back for the USB keyboard.